100 Cromwell Road, Kensington and Chelsea, London, SW7 4ER, United Kingdom
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Image 1 of Doubletree By Hilton London Kensington
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Hotel Description

I’ll be honest – when I first walked up to the Doubletree on Cromwell Road, I wasn’t expecting much. It’s one of those big Victorian buildings that’s been converted, and you know how hit-or-miss those can be. But actually, they’ve done a pretty solid job with this one. The lobby has that classic Doubletree feel (you know, the warm cookie smell hits you right away), but there’s something distinctly London about it too – maybe it’s the way the original architectural details blend with the modern touches.

The location is what really makes this place work, though. You’re literally a two-minute walk from South Kensington tube station, which honestly makes all the difference when you’re trying to get around London. I mean, you can be in Covent Garden in fifteen minutes, or walk to the Natural History Museum in about the same time. What I really love is that you’re on the museum side of things – so much quieter than if you were closer to the Earls Court chaos. The street itself can get a bit busy during rush hour (it’s a main thoroughfare after all), but the rooms face different directions so it’s not really an issue. Pro tip: if you’re sensitive to noise, just mention it when you check in.

The rooms are actually bigger than what you’d expect for London – I was pleasantly surprised. Nothing fancy, but they’ve got that Doubletree consistency thing down pat. The beds are genuinely comfortable, and the bathrooms are modern enough that you won’t be wrestling with ancient plumbing. What struck me most was how they’ve managed to keep some character in the space. You’ll find yourself right in the heart of one of London’s best neighborhoods, and honestly, that 7.3 rating feels about right – it’s not trying to be the Savoy, but it delivers exactly what most travelers actually need. The staff seems to get that too; they’re helpful without being overly formal, and they actually know the area well enough to give you decent restaurant recommendations beyond the usual tourist traps. If you’re looking for a reliable base to explore from without breaking the bank, this place hits that sweet spot between location and value that’s surprisingly hard to find in this part of town.

Rooms

  • Double Room with 1 double bed for 2 adults, 1 child
  • Deluxe Double Room with Two Double Beds with 2 double beds for 4 adults, 3 children
  • Connecting Deluxe Family Room with 2 single beds for 8 adults, 4 children
  • King Room with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe King Room with 1 extra-large double bed for 2 adults, 1 child
  • Duplex King Suite with Sofa Bed with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Duplex King Suite with 1 extra-large double bed for 4 adults, 3 children
  • Duplex Queen Suite with Sofa Bed with 1 sofa bed and 1 large double bed for 4 adults, 3 children
  • Deluxe Double Room with Three Double Beds with 3 double beds for 6 adults, 4 children
Image 3 of Doubletree By Hilton London Kensington
Image 4 of Doubletree By Hilton London Kensington

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Facilities

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Garden

Wellness:

  • Personal trainer
  • Fitness classes
  • Fitness
  • Fitness centre

Activities:

  • Walking tours

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish
  • French
  • Italian
  • Lithuanian
  • Russian
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Restaurant
  • Air conditioning
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Shower
  • Luggage storage
Image 5 of Doubletree By Hilton London Kensington
Image 6 of Doubletree By Hilton London Kensington

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

7.8

Location:

9.1

Free WiFi:

7.4

Facilities:

7.4

Cleanliness:

7.7

Value for money:

7.0

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