272 Kingston Road Epsom, Epsom, KT19 0SH, United Kingdom
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Image 1 of Orchid Epsom; Sure Hotel Collection by Best Western
Image 2 of Orchid Epsom; Sure Hotel Collection by Best Western

Orchid Epsom; Sure Hotel Collection by Best Western Overview

First Impressions

The Orchid Epsom; Sure Hotel Collection by Best Western sits right on Kingston Road, and honestly, it’s one of those places that surprises you in the best way. I mean, you might drive past thinking it’s just another roadside hotel, but there’s something genuinely welcoming about this three-star property that makes it feel more personal than your typical chain accommodation. The building itself has character — not flashy, but solid and well-maintained in that reassuring British way.

Location Perks

What really works here is the location, and I get why couples rate it so highly (apparently 8.3 out of 10, which is pretty impressive). You’re actually in a sweet spot — close enough to Epsom town center that you can walk to shops and restaurants, but far enough from the chaos that you’ll sleep well. The famous Epsom Downs racecourse is just a short drive away, which is brilliant if you’re here for the races or just want to explore the Surrey countryside. Plus, there’s parking right at the hotel, which anyone who’s tried to find a spot in this area will tell you is worth its weight in gold.

The Room Experience

The room I stayed in was clean and comfortable — nothing fancy, but everything worked properly, which is honestly what matters most. The beds are decent quality, and you know what? The heating actually responds when you adjust it, unlike some places I’ve been. The bathroom was compact but functional, with good water pressure in the shower. It’s the kind of space where you can spread out your things without feeling cramped, and the windows let in plenty of natural light during the day.

Morning Fuel

Breakfast here is continental style, which suits me fine — fresh pastries, cereals, fruit, and proper coffee to get you going. They also do breakfast to go if you’re in a rush, which I actually used one morning when I had an early meeting in London. The staff were helpful about timing and made sure I had everything packed up properly. It’s not a fancy spread, but it’s fresh and fills you up for whatever you’ve got planned.

Why Guests Love It

This place works because it gets the basics right without trying to be something it’s not. The staff are genuinely friendly — not just going through the motions — and they know the local area well enough to give you proper directions or recommendations. The free parking alone makes it worth considering if you’re driving, and the location gives you easy access to both Epsom town and the surrounding Surrey countryside. It’s reliable, comfortable, and reasonably priced for what you get, which honestly covers most of what I need from a hotel stay.

Hotel in London reservations climb before fashion weeks when townhouse lobbies fill with designers.

Orchid Epsom; Sure Hotel Collection by Best Western Accommodations

AccommodationDetails
Deluxe Double Room1 double bed for 2 adults
Deluxe Twin Room2 single beds for 2 adults
Double Room with Mobility Accessible Tub1 double bed for 2 adults
Family Double Room1 single bed, 1 double bed and 1 sofa bed for 2 adults, 3 children
Image 3 of Orchid Epsom; Sure Hotel Collection by Best Western
Image 4 of Orchid Epsom; Sure Hotel Collection by Best Western

Reviews of Orchid Epsom; Sure Hotel Collection by Best Western

  • Beatrice from Hungary (8/10)

    The staff and the hotel was excellent.

  • John from United Kingdom (8/10)

    The staff was really friendly and helpful

  • Mariana from United Kingdom (6/10)

    Staff was kind, beds were comfy.

  • Alison from United Kingdom (8/10)

    All accommodation was lovely, clean and the room was spacious.

  • Karen from United Kingdom (8/10)

    Bed was comfortable
    Room clean and spacious

  • Barry from United Kingdom (8/10)

    The staff were very helpful.

  • Chris from United Kingdom (8/10)

    Warm &cosy great location staff were very friendly

  • Aldawsari from Saudi Arabia (6/10)

    The bub next to the hotel

  • Charlene from United Kingdom (7/10)

    Location for my trip was perfect, Everlast Gym just a short walk away! Plenty of food and shopping outlets all along the road. Staff were very friendly and helpful!

  • Kajal from United Kingdom (8/10)

    Location was good.Room was spacious and good at cleaning.worth it every penny.

Surroundings

What’s nearby:

  • Nonsuch Park: 3.3 km
  • Yardley Recreation Ground: 3.1 km
  • Cuddington Recreation Ground: 1.9 km
  • Manor Park Recreation Ground: 3.4 km
  • London Road Recreation Ground: 1.2 km
  • Churchfields Recreation Ground: 3.7 km
  • King George V Recreation Ground: 1.4 km
  • Nescot Centre for Sports Development: 2.7 km
  • Tolworth Court Sports Ground, Kingston University: 1.8 km

Restaurants & cafes:

  • Restaurant Thai Crystal: 550 m
  • Restaurant Fortune Cookie: 550 m
  • Restaurant Mingo’s Fish Bar: 400 m

Top attractions:

  • Crystal Palace Park: 19 km
  • Hampton Court Palace: 10 km

Natural beauty:

  • Lake The Rick Pond: 9 km
  • Forest Beechen Copse: 11 km

Ski lifts:

  • Christ’s College Lift: 32 km
  • Sandown Ski Centre Lift: 11 km

Public transport:

  • Metro Morden: 7 km
  • Metro Wimbledon: 9 km
  • Train Ewell West: 2.3 km
  • Train Stoneleigh: 1 km

Closest airports:

  • London City Airport: 33 km
  • London Gatwick Airport: 34 km
  • London Heathrow Airport: 22 km

Facilities

Bedroom:

  • Linen

General:

  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Services:

  • Daily housekeeping
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Luggage storage
  • 24-hour front desk

Living Area:

  • Desk

Accessibility:

  • Toilet with grab rails
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor

Room Amenities:

  • Clothes rack

Languages spoken:

  • English

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided

Parking Free private parking is possible on site (reservation is not needed).:

  • Accessible parking
Image 5 of Orchid Epsom; Sure Hotel Collection by Best Western
Image 6 of Orchid Epsom; Sure Hotel Collection by Best Western

House Rules at Orchid Epsom; Sure Hotel Collection by Best Western

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

7.9

Location:

8.2

Free WiFi:

8.3

Facilities:

7.2

Cleanliness:

7.8

Value for money:

7.8