1 Shortlands, Hammersmith and Fulham, London, W6 8DR, United Kingdom
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Novotel London West Overview

First Impressions

Walking into Novotel London West, you immediately get that feeling of “okay, this is going to work out just fine.” It’s one of those four-star hotels that doesn’t try too hard to impress you with flashy lobbies, but instead focuses on getting the basics absolutely right. The staff actually seem happy to see you — which, honestly, isn’t always a given in London hotels — and there’s this efficient buzz about the place that tells you they know what they’re doing.

The Hammersmith Advantage

Here’s what I love about this location: you’re in Hammersmith, which means you’re properly in London but not drowning in the chaos of central zones. The Tube connections are brilliant — you can be in the West End in about 20 minutes, but when you come back at night, you’re not fighting through crowds of tourists. Couples seem to get this particularly well (they rate the location 9.0, which is pretty impressive), and I can see why. There’s something nice about having actual neighborhood pubs and cafes around the corner instead of just chain stores and overpriced tourist traps.

The Room Experience

The room itself hits that sweet spot between business hotel efficiency and actual comfort. You know what I mean — everything works properly, the bed is genuinely comfortable, and there’s enough space to actually unpack your suitcase without playing Tetris with your belongings. The bathrooms are well-designed too, with decent water pressure (always a gamble in London) and enough counter space for your stuff. It’s not going to win any design awards, but honestly, after a long day exploring the city, you just want things to work — and they do.

Breakfast Worth Staying For

I have to mention the breakfast because it’s actually become one of those things that keeps people coming back. They do the full English properly, but what impressed me is how they handle dietary requirements — proper vegan options, gluten-free choices that don’t feel like an afterthought, and a buffet setup that doesn’t turn into a free-for-all. The fact that there’s parking available is also worth noting if you’re driving in London (which, let’s be honest, is either very brave or very necessary depending on your situation).

Why Guests Love It

What really stands out is how many people come back here — there are genuinely more repeat guests than at most other properties, and that tells you something. It’s not the flashiest hotel in London, but it’s reliable in a way that matters when you’re traveling. The location rating of 8.8 from recent guests isn’t just numbers — it reflects that sweet spot of being well-connected but not overwhelmed. Whether you’re here for business or exploring the city, you’ll find yourself appreciating the thoughtful details and the fact that everything just… works as it should.

Novotel London West Accommodations

AccommodationDetails
Superior Twin Room2 single beds for 2 adults, 1 child
Executive Queen Room1 large double bed for 2 adults, 1 child
Superior Queen Room with Sofa1 large double bed for 3 adults, 2 children
Executive Premium Room with a Queen Bed1 large double bed for 2 adults, 1 child
Superior Twin Room – Disability Access2 single beds for 2 adults, 1 child
Superior Queen Room1 large double bed for 2 adults, 1 child
Superior Room with one Queen Bed and One sofa Bed1 large double bed for 3 adults, 2 children
Executive Queen Room with Sofa1 large double bed for 3 adults, 2 children
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Reviews of Novotel London West

  • Stephen from Gibraltar (8/10)

    Near public transport. Room clean and fully equipped with toiletries and drinks and snacks.

  • Acko57 from United Kingdom (7/10)

    We had breakfast which was acceptable but mine was cold due to the fact that I had to wait some 10 minutes for the bacon to arrive.

  • Psychedelicmonkey! from United Kingdom (7/10)

    Great location for a night out at the Eventim Apollo

  • Lulie from United Kingdom (7/10)

    Cleanliness
    Welcoming staff

  • Sam from United Kingdom (8/10)

    Location friendly lovely decor

  • Jane from United Kingdom (7/10)

    Nice hotel, great location

  • Temuujin from United Kingdom (6/10)

    Breakfast and Location is good.

  • Louise from United Kingdom (8/10)

    I had booked a superior queen bedroom and was given a superior twin room. Didn’t have time to change as we were in to drop bags and go back out but manager sorted out room out when we got back, a bit of a nuisance having to pack up and move but second too Was much better and of standard as I would expect for the cost.

  • Ivens from United Kingdom (8/10)

    This was an excellent hotel for visiting the Hammersmith apollo theatre, 5 mins walk no need for taxis and the same distance from the tube

  • Paul from United Kingdom (9/10)

    Breakfast was good. At bit busy and had to wait for a table.

Surroundings

What’s nearby:

  • Hyde Park: 2.6 km
  • Playworld: 2.4 km
  • Avondale Park: 2.7 km
  • Kensington Palace: 2.8 km
  • Kensington Square: 2.6 km
  • The Design Museum: 1.7 km
  • Castelnau Recreation Ground: 2.1 km
  • Lillie Road Recreation Ground: 1.4 km
  • Suffolk Road Recreation Ground: 2.9 km
  • Diana Princess of Wales Memorial Playground: 3.2 km

Restaurants & cafes:

  • Restaurant Aroma: 50 m
  • Cafe/bar The Lounge Bar: 2 m
  • Restaurant Artisan Grill: 40 m

Top attractions:

  • Regents Park: 7 km
  • Madame Tussauds: 6 km
  • St James’s Park: 6 km
  • Banqueting House: 7 km
  • Trafalgar Square: 7 km
  • Buckingham Palace: 6 km
  • Piccadilly Circus: 6 km
  • Churchill War Rooms: 7 km
  • Natural History Museum: 3.2 km
  • Victoria and Albert Museum: 3.6 km

Natural beauty:

  • Lake Round Pond: 2.8 km

Ski lifts:

  • Sandown Ski Centre Lift: 24 km

Public transport:

  • Metro Hammersmith: 550 m
  • Train Imperial Wharf: 4.1 km
  • Train Shepherd’s Bush: 1.9 km
  • Bus Victoria Coach Station: 5 km
  • Metro Hammersmith (District / Piccadilly): 450 m

Closest airports:

  • London City Airport: 21 km
  • London Gatwick Airport: 47 km
  • London Heathrow Airport: 16 km

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Air conditioning
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Bengali
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Hungarian
  • Indonesian
  • Malayalam
  • Portuguese
  • Albanian
  • Tamil
  • Telugu
  • Urdu

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • 2 restaurants
  • Parking
  • Private bathroom
  • Pets allowed
  • Free WiFi
  • View
  • Air conditioning
  • Fitness centre
  • Flat-screen TV
  • Family rooms

Parking Public parking is possible on site (reservation is not possible) and costs £3.50 per hour.:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
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House Rules at Novotel London West

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.2

Comfort:

7.9

Location:

8.5

Free WiFi:

7.8

Facilities:

7.7

Cleanliness:

7.9

Value for money:

7.1