28-36 Glenthorne Road, Hammersmith and Fulham, London, W6 0LS, United Kingdom
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Image 1 of Heeton Concept Hotel – Luma Hammersmith
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Heeton Concept Hotel – Luma Hammersmith Overview

First Impressions

Walking up to Heeton Concept Hotel – Luma Hammersmith on Glenthorne Road, you immediately notice this isn’t your typical chain hotel. The building has this modern, almost boutique-y vibe that stands out from the surrounding Victorian terraces. I mean, the name itself hints at something different — and honestly, they’ve delivered on that promise. It’s a four-star property that feels thoughtfully designed rather than just thrown together, which you don’t always get in this part of London.

Location & Getting Around

Here’s what I love about Hammersmith — you’re properly in London but without the tourist chaos of central zones. The Hammersmith tube station is literally a few minutes’ walk away, and you’ve got both the Piccadilly and District lines right there. You know what’s brilliant? You can be in Covent Garden in about 20 minutes, but when you come back at night, you’re in this quieter residential area where you can actually get some sleep. The Thames Path is just down the road too, perfect for those morning runs or evening strolls along the river.

The Room Experience

The room design really shows off that “concept hotel” approach they’re going for. Everything feels deliberately chosen — from the lighting to the way they’ve maximized the space without making it feel cramped. The beds are properly comfortable (I’m talking about that sweet spot where you don’t sink too deep but still feel supported), and the bathrooms are surprisingly spacious for London standards. What caught my attention was how they’ve managed to create this calm, almost zen-like atmosphere despite being on a fairly busy road.

Dining & Amenities

The on-site restaurant serves up decent modern British fare — nothing groundbreaking, but solid food that hits the spot after a long day exploring the city. Breakfast is actually worth getting up for, which isn’t something I say lightly. They’ve got a good selection without going overboard, and the coffee is properly strong. The spa facilities are compact but well-maintained, perfect for unwinding after walking around London all day. There’s also parking available, which honestly feels like winning the lottery in this part of town.

Why Guests Love It

What really makes this place work is how it balances being somewhere special without trying too hard. Couples particularly seem to appreciate the thoughtful touches and the fact that you can have a romantic dinner in Hammersmith village, then walk back to a hotel that feels like a proper retreat. The staff genuinely seem to care about making your stay smooth, and there’s something refreshing about staying somewhere that feels like it has its own personality rather than following some corporate playbook. It’s one of those places where you end up recommending it to friends — not because it’s perfect, but because it just works really well.

Heeton Concept Hotel – Luma Hammersmith Accommodations

AccommodationDetails
Standard Double Room1 double bed for 2 adults
Superior Double Room1 double bed for 2 adults
Deluxe Room with Sofa bed2 single beds, 2 × 1 sofa bed, or and 1 double bed for 3 adults, 2 children
Deluxe Plus Room with Sofabed1 sofa bed and 1 large double bed for 4 adults, 2 children
Luma Twin room2 single beds for 2 adults
Studio1 double bed for 2 adults, 1 child
Double Room with Two Double Beds2 double beds for 4 adults, 3 children
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Reviews of Heeton Concept Hotel – Luma Hammersmith

  • Jessica from Canada (8/10)

    Great location, easy access to the tube, but a quieter neighbourhood. Rooms are small, but very accommodating.

  • Sarah from United Kingdom (9/10)

    The staff and location were lovely

  • Clive from United Kingdom (8/10)

    Quiet and superb location.

  • Marisa from Portugal (7/10)

    Location.

  • Martine from United Kingdom (9/10)

    Location was great, staff were excellent and we were upgraded to 2 double beds from 2 singles which was fabulous.

  • Razali from Singapore (8/10)

    Near to public transportation.

  • Sharon from Malta (8/10)

    The location was excellent

  • John from United Kingdom (8/10)

    Quality of the room

  • Angeliki from Greece (9/10)

    Last time we had been in Luma was 2019. Very nice hotel in general. The only thing changed is the grab and go breakfast that was included in the price and does not exist anymore.

  • Gilda from Italy (9/10)

    Really enjoyed staying at this Hotel! The beds were much bigger than expected and also very comfy and cozy. The whole place has an amazing atmosphere to it and the staff was lovely too. Also I liked that every time that we left the room we would find it clean and tidy up. The location is nice depending where you have to go, I had two concerts at the Eventim Apollo so it was perfect, but I also was able to go to London Center with just a 40 minutes ride using the metro which you can find right outside the hotel.

Surroundings

What’s nearby:

  • Hyde Park: 3.5 km
  • Playworld: 2.3 km
  • Avondale Park: 2.8 km
  • Chiswick Common: 2.6 km
  • The Design Museum: 2.2 km
  • Castelnau Recreation Ground: 2.1 km
  • Lillie Road Recreation Ground: 1.6 km
  • Suffolk Road Recreation Ground: 2.9 km
  • Latymer Upper School Playing Fields: 3.1 km
  • Diana Princess of Wales Memorial Playground: 3.5 km

Restaurants & cafes:

  • Restaurant Doorsteps: 150 m
  • Restaurant Blanche Eatery: 150 m
  • Restaurant If Panzerotto & Co.: 100 m

Top attractions:

  • London Zoo: 8 km
  • Regents Park: 8 km
  • Madame Tussauds: 7 km
  • St James’s Park: 7 km
  • Trafalgar Square: 7 km
  • Buckingham Palace: 6 km
  • Piccadilly Circus: 7 km
  • Churchill War Rooms: 7 km
  • Natural History Museum: 3.9 km
  • Victoria and Albert Museum: 4.2 km

Natural beauty:

  • Lake Round Pond: 3.3 km

Ski lifts:

  • Sandown Ski Centre Lift: 24 km

Public transport:

  • Metro Hammersmith: 200 m
  • Train Acton Central: 3.7 km
  • Train Shepherd’s Bush: 1.8 km
  • Bus Victoria Coach Station: 6 km
  • Metro Hammersmith (District / Piccadilly): 500 m

Closest airports:

  • London City Airport: 21 km
  • London Gatwick Airport: 48 km
  • London Heathrow Airport: 16 km

Facilities

Bedroom:

  • Linen

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Garden

Services:

  • Daily housekeeping
  • Luggage storage
  • Fax/photocopying
  • Ironing service Additional charge
  • Laundry Additional charge
  • 24-hour front desk

Food & Drink:

  • Wine/champagne Additional charge
  • Snack bar
  • Bar

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Catalan
  • English
  • Spanish
  • Hindi
  • Italian
  • Lithuanian
  • Romanian
  • Russian

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
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House Rules at Heeton Concept Hotel – Luma Hammersmith

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.1

Location:

9.1

Free WiFi:

8.3

Facilities:

7.7

Cleanliness:

8.1

Value for money:

7.8