Broom Road, Richmond upon Thames, TW11 9NU, United Kingdom
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The Lensbury Resort Overview

First Impressions

When I first pulled up to The Lensbury Resort on Broom Road, I’ll be honest — it felt more like arriving at a countryside retreat than a typical hotel. This four-star property sits right along the Thames in Richmond upon Thames, and there’s something genuinely refreshing about the sprawling grounds and riverside setting. You know what struck me most? The sheer amount of space here, which is pretty rare for anything within reasonable distance of central London.

The Location Magic

Here’s the thing about Richmond upon Thames — it’s one of those spots that locals know about but tourists often miss. The Lensbury sits perfectly positioned where you can actually walk along the Thames Path, and I mean properly walk, not just dodge crowds on Westminster Bridge. Couples absolutely love it here (honestly, the 8.9 rating from couples makes total sense), and I think it’s because you get that romantic riverside vibe without feeling like you’re in the middle of nowhere. The parking situation is refreshingly stress-free too — they’ve got free spots available, which anyone who’s driven in London will appreciate.

What Makes It Special

The resort aspect isn’t just marketing speak — they actually have proper facilities that go beyond your standard hotel offerings. I noticed quite a few guests who seemed to know their way around, and it turns out there are loads of repeat visitors here, more than most places I’ve stayed. That usually tells you something about a place, you know? The grounds include sports facilities and event spaces, so there’s always something happening, but it never feels chaotic or overcrowded.

The Room Experience

My room overlooked the grounds rather than the river (though river views are available), and honestly, I didn’t mind at all. The space felt more generous than typical London hotel rooms, and the décor strikes that balance between modern comfort and not trying too hard to be trendy. What I really appreciated was how quiet everything was — you’re close enough to Richmond town center to pop over for dinner, but far enough from main roads that you actually get a proper night’s sleep.

Why Guests Love It

The breakfast setup really impressed me — they do both a full English spread and a buffet option, so whether you want a proper cooked breakfast or just grab something quick, you’re sorted. But I think what keeps people coming back is that combination of being genuinely close to London while feeling like you’ve escaped it entirely. The Thames location means you can walk or cycle into Richmond proper, catch a train to central London when you need to, but then come back to somewhere that actually feels like a retreat. It’s that rare spot where the “resort” label actually means something beyond just having a fancy lobby.

The Lensbury Resort Accommodations

AccommodationDetails
Standard Single Room1 single bed for 1 adult
Standard Double Room1 double bed for 2 adults
Deluxe Family Room2 large double beds for 4 adults, 3 children
Deluxe Queen Room1 large double bed for 2 adults
Standard Twin Room2 single beds for 2 adults
Suite2 × 1 extra-large double bed for 2 adults
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Reviews of The Lensbury Resort

  • Claudia from France (8/10)

    Beautiful hôtel and great outdoor area

  • Hgkpm from United Kingdom (8/10)

    Location

  • Robert from Australia (9/10)

    Great location, nice sized rooms, nice facilities, helpful staff.

  • Katja from United Kingdom (9/10)

    Beautiful hotel very comfortable feel throughout great for a relaxing stay and enjoy the beautiful gardens and the river . The restaurant was excellent great staff and reasonably priced dishes. We had breakfast including and the breakfast buffet had everything you wish for absolutely delicious.
    Our room was comfortable and cozy

  • Alison from United Kingdom (8/10)

    Room very spacious, clean and tidy. Staff very polite and helpful.

  • Liz from United Kingdom (8/10)

    Clean. Quiet adequate , good bathroom facilities and products

  • Angelina from United Kingdom (7/10)

    Property location beautiful

  • Frances from United Kingdom (8/10)

    Great location for Bushy Park, Hampton Court and Richmond. Swimming pool and tennis courts are a bonus.

  • Steve from United Kingdom (7/10)

    The welcome from William was great at check in and they had given us a larger room with 2 singles pushed together as requested, food great, easy parking and nice walk into Teddington

  • Richard from United Kingdom (9/10)

    Good sized rooms clean tidy great swimming pool

Surroundings

What’s nearby:

  • Bushy Park: 4.1 km
  • Ham Common: 2.1 km
  • King’s Field: 2.6 km
  • The Magic Garden: 3.9 km
  • Isabella Plantation: 4.3 km
  • Hampton Court Palace: 4.1 km
  • Cigarette Island Park: 4.2 km
  • Fairfield Recreation Ground: 3 km
  • Craneford Way Playing Fields: 3.5 km
  • Teddington Cricket and Hockey Club: 2 km

Restaurants & cafes:

  • Restaurant Red Koyla London: 650 m
  • Restaurant Flying Cloud Cafe: 400 m
  • Restaurant Haweli of Teddington: 650 m

Top attractions:

  • Nonsuch Park: 13 km
  • Osterley Park: 9 km
  • St James’s Park: 19 km
  • Buckingham Palace: 19 km
  • Piccadilly Circus: 19 km
  • Natural History Museum: 16 km
  • Victoria and Albert Museum: 16 km

Natural beauty:

  • Lake Leg of Mutton Pond: 2.1 km

Ski lifts:

  • Christ’s College Lift: 32 km
  • Sandown Ski Centre Lift: 9 km

Public transport:

  • Train Teddington: 1.4 km
  • Train Hampton Wick: 1.8 km
  • Metro Hounslow East: 7 km
  • Bus Victoria Coach Station: 18 km
  • Metro Richmond metro station: 5 km

Closest airports:

  • London City Airport: 34 km
  • London Gatwick Airport: 45 km
  • London Heathrow Airport: 11 km

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden

Wellness:

  • Kids’ pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Aerobics Additional charge
  • Tennis equipment
  • Water sport facilities on site Additional charge
  • Squash
  • Canoeing Additional charge
  • Children’s playground
  • Games room
  • Golf course (within 3 km) Additional charge
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Private bathroom
  • Spa and wellness centre
  • Free WiFi
  • Air conditioning
  • Free parking
  • Fitness centre
  • Flat-screen TV
  • Family rooms

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool

Entertainment and family services:

  • Kids’ outdoor play equipment
  • Indoor play area
  • Babysitting/child services Additional charge

Parking Free public parking is possible on site (reservation is not needed).:

  • Accessible parking
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House Rules at The Lensbury Resort

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 00:00 to 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.3

Location:

8.8

Free WiFi:

8.1

Facilities:

8.2

Cleanliness:

8.2

Value for money:

7.2