Waterfront Walk, Festival Leisure Park, Basildon, SS14 3DG, United Kingdom
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Image 1 of Holiday Inn Basildon, an IHG Hotel
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Holiday Inn Basildon, an IHG Hotel Overview

First Impressions

Walking into Holiday Inn Basildon, an IHG Hotel, I was honestly surprised by how modern and polished everything felt. This four-star property sits right on the waterfront at Festival Leisure Park, and you know what — the location actually works brilliantly. It’s not your typical city center hotel, but that’s sort of the point. The lobby has this clean, contemporary vibe that immediately tells you they’ve invested in keeping things fresh.

Location & What’s Around

Here’s the thing about Basildon — it gets unfairly dismissed, but this spot is genuinely clever. You’re literally steps from restaurants, a cinema, and shops at the leisure park, which means you can grab dinner or catch a movie without getting in your car. The parking is free and plentiful, which anyone who’s stayed in London hotels will appreciate. Couples seem to get it — they consistently rate the location highly, and I can see why. It’s peaceful but not isolated, if that makes sense.

The Room Experience

My room was exactly what you’d expect from a well-run Holiday Inn — comfortable bed, decent workspace, and a bathroom that actually had proper water pressure. Nothing groundbreaking, but everything worked as it should. The windows face either the waterfront or the leisure park, and honestly, both views are pleasant enough. The air conditioning was quiet, which I always notice because hotel AC units can be ridiculously loud. Small details like USB charging ports by the bed show they’re thinking about what travelers actually need.

Breakfast & Dining

The breakfast spread here is more comprehensive than I expected — they do the full English obviously, but also continental options, plus vegetarian and vegan choices that don’t feel like afterthoughts. I mean, it’s still hotel breakfast, but it’s done well. The restaurant area gets busy around 8 AM, so if you’re not a morning person, going slightly later works better. The coffee is decent, and they keep the hot items properly hot, which sounds basic but you’d be surprised how many places mess that up.

Why Guests Love It

What strikes me most is how many people come back here — there are genuinely more repeat guests than you’d typically see. I think it’s because the hotel delivers exactly what it promises without any unpleasant surprises. The staff seem to stick around too, which usually means decent management. It’s not trying to be something it’s not — just a solid, reliable place to stay that happens to be in a spot that works well for both business travelers and couples looking for a comfortable base. The 7.9 rating feels about right; it’s not going to blow your mind, but you’ll leave satisfied and probably consider staying again.

Holiday Inn Basildon, an IHG Hotel Accommodations

AccommodationDetails
Standard Room2 single beds for 1 adult, 1 child
Standard Double Room1 double bed for 2 adults, 1 child
Standard Twin Room2 single beds for 2 adults, 1 child
Double Room – Disability Access1 double bed for 2 adults, 1 child
Premium Double Room1 double bed for 2 adults, 1 child
Double Room with Two Double Beds2 double beds and 1 sofa bed for 4 adults, 2 children
Standard King Room1 extra-large double bed for 2 adults, 1 child
Image 3 of Holiday Inn Basildon, an IHG Hotel
Image 4 of Holiday Inn Basildon, an IHG Hotel

Reviews of Holiday Inn Basildon, an IHG Hotel

  • Johnny from United States (8/10)

    Great location! Plenty of food places within walking distance.

  • Hemant from United Kingdom (9/10)

    Driveability and restaurants nearby

  • Tanya from United Kingdom (8/10)

    Well kept, clean and nicely presented

  • Caroline from United Kingdom (8/10)

    Excellent location

  • Shirley from United Kingdom (8/10)

    Location

  • Shirley from United Kingdom (8/10)

    The location is great for visiting family.

  • Laura from United Kingdom (9/10)

    Located next to lots of restaurants and the cinema; lovely room; yummy food but the best part is the staff

  • Smith from United Kingdom (7/10)

    Good choices of hot food.

  • Nick from United Kingdom (7/10)

    Nice bed

  • Gareth from United Kingdom (7/10)

    Nice clean room

Surroundings

What’s nearby:

  • Sun Corner: 7 km
  • Hardie Park: 10 km
  • Manorway Rec: 9 km
  • Gooseberry Green: 8 km
  • Wick Country Park: 7 km
  • Festival Leisure Park: 350 m
  • Wat Tyler Country Park: 6 km
  • Langdon Hills Country Park: 5 km
  • Westley Heights County Park: 5 km

Restaurants & cafes:

  • Restaurant Harvester: 150 m
  • RestaurantTGI Friday’s: 100 m
  • Restaurant Sprinkles Gelato: 300 m

Top attractions:

  • Hylands Park: 17 km
  • Hadleigh Castle: 15 km

Natural beauty:

  • Lake Northlands Park: 3.4 km

Ski lift:

  • Brentwood Park Lift: 15 km

Public transport:

  • Train Laindon: 4.3 km
  • Train Basildon: 2.6 km
  • Metro Upminster: 18 km
  • Metro Upminster Bridge: 19 km

Closest airports:

  • Rochester Airport: 57 km
  • London City Airport: 40 km
  • London Southend Airport: 17 km

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Garden

Activities:

  • Live sport events (broadcast)

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Parking Private parking is possible on site (reservation is not needed) and costs £12 per day.:

  • Accessible parking
Image 5 of Holiday Inn Basildon, an IHG Hotel
Image 6 of Holiday Inn Basildon, an IHG Hotel

House Rules at Holiday Inn Basildon, an IHG Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.3

Location:

8.4

Free WiFi:

7.8

Facilities:

8.0

Cleanliness:

8.3

Value for money:

7.8