

Hotel Description
You know what struck me first about Cheval Phoenix House? It’s tucked away on this quiet little street – Wilbraham Place – that honestly feels like a secret London locals don’t want tourists to find. I mean, you’re literally a two-minute walk from all the Sloane Square chaos, but the moment you turn onto this street, it’s like someone hit the volume button down. The building itself has that proper Victorian elegance thing going on, but without feeling stuffy or museum-like.
The apartments here (because that’s really what they are – proper serviced apartments, not hotel rooms) feel like someone’s incredibly well-appointed London pied-à-terre. I’m talking full kitchens with everything you’d actually need, not those sad little tea stations most hotels give you. The living spaces are generous by London standards – and trust me, that matters when you’re paying Sloane Square prices. What I really appreciated was the attention to details that most places skip: decent water pressure in the shower, blackout curtains that actually block out light, and kitchens stocked with proper cookware. The design walks this nice line between contemporary and classic – marble countertops and modern fixtures, but with enough character that you don’t feel like you’re staying in a corporate housing catalog.
Location-wise, you’re basically in the sweet spot of Chelsea. Harvey Nichols is right there if that’s your thing, but honestly what I loved more was being so close to the quieter bits – you can cut through to Belgravia for those gorgeous garden squares, or head toward King’s Road without dealing with the tourist crowds around Harrods. The Tube connection at Sloane Square is brilliant for getting around, though I found myself walking most places because the neighborhood’s just so pleasant. One thing to know – this area gets pretty quiet in the evenings, which is either perfect or boring depending on what you’re after. If you want late-night energy, you’ll probably end up heading toward South Ken or into central London proper. But for that sophisticated, residential London experience – where you feel like you’re actually living in the city rather than just visiting it – this place absolutely delivers. The 9.1 rating makes total sense once you’re there; it’s the kind of place that handles all the little things so well that you don’t really notice them until you stay somewhere else that doesn’t.
Rooms
- Studio with 1 large double bed for 2 adults, 1 child
- Luxury One-Bedroom Apartment with 1 large double bed for 2 adults, 1 child
- Loft Suite with 1 large double bed for 2 adults, 1 child
- Superior One-Bedroom Apartment with 1 large double bed and 1 sofa bed for 3 adults, 1 child
- Deluxe Apartment with 1 large double bed and 1 sofa bed for 3 adults, 2 children
- Loft with 1 large double bed and 1 sofa bed for 3 adults
- One-Bedroom Deluxe Apartment with 1 large double bed for 2 adults
- Two-Bedroom Apartment with 2 single beds and 1 large double bed for 4 adults, 3 children


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Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
Kitchen:
- Children’s high chair
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Oven
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Wellness:
- Fitness centre
Transport:
- Car hire
Living Area:
- Dining area
- Sofa
- Seating Area
Food & Drink:
- Grocery deliveries
- Tea/Coffee maker
Miscellaneous:
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Outdoor & View:
- City view
Room Amenities:
- Socket near the bed
- Hardwood or parquet floors
- Ironing facilities
- Iron
Languages spoken:
- English
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key access
- Safety deposit box
Services & Extras:
- Wake-up service
- Wake up service/Alarm clock
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Tour desk
- 24-hour front desk
Business facilities:
- Fax/photocopying


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 07:00 to 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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