20-28 Bolsover Street, Westminster Borough, London, W1W 5NB, United Kingdom
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Image 1 of Gem Fitzrovia Hotel
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Hotel Description

Honestly, I wasn’t expecting much when I first walked up to the Gem Fitzrovia on Bolsover Street – it’s tucked between some pretty ordinary office buildings and you’d actually walk past it if you weren’t looking for the subtle signage. But you know what? Sometimes the best places are the ones that don’t shout about themselves. This 4-star spot sits right in the heart of Fitzrovia, and I mean properly in the thick of it, not just claiming to be central like half the hotels in London do.

The thing about this location is that you’re literally a two-minute walk from Oxford Street if you need your shopping fix, but you’re also surrounded by these brilliant little independent cafes and pubs that most tourists never find. I kept ducking into Fitzroy Tavern around the corner – apparently Dylan Thomas used to drink there, though honestly I was just after their Sunday roast. The hotel itself has this sort of understated elegance thing going on… clean lines, decent-sized rooms for London standards (and trust me, that matters), and the staff actually seem to know the neighborhood when you ask for recommendations. The 7.8 rating makes sense to me – it’s not trying to be the Ritz, but it does what it does really well.

What I appreciated most was how quiet it gets at night, despite being so central. Bolsover Street isn’t a main thoroughfare, so you’re not dealing with buses rumbling past at all hours like you would on some of the bigger roads. The rooms face different directions – mine looked out over the street and it was perfectly fine, though I imagine the back rooms are even quieter. Check-in was smooth (I got there around 3pm and everything was ready), and they’ve got that whole modern hotel thing down without feeling sterile. The WiFi actually worked properly, which… well, you’d be surprised how often that’s not the case. If you’re the type who likes exploring on foot, you’ll love this spot – Regent’s Park is maybe a 10-minute walk north, and you can easily wander down to Soho or Marylebone depending on your mood. It’s not the cheapest option in London, obviously, but for the location and the fact that you’re getting a proper hotel experience rather than some cramped boutique place or soulless chain, I’d definitely stay here again.

Rooms

  • Superior Double Room with 1 large double bed for 2 adults
  • Superior Twin Room with 2 single beds for 2 adults
  • Executive Room with 1 large double bed for 2 adults, 1 child
  • Comfort Triple Room with 2 single beds and 1 sofa bed for 3 adults, 2 children
  • Executive Twin Room with 2 single beds for 2 adults, 1 child
Image 3 of Gem Fitzrovia Hotel
Image 4 of Gem Fitzrovia Hotel

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shared lounge/T V area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Tumble dryer
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Restaurant
  • Private bathroom
  • Air conditioning
  • Bath
  • Free WiFi
  • Family rooms
  • Flat-screen TV
  • Room service
  • Non-smoking rooms
  • Tour desk

Entertainment and family services:

  • Babysitting/child services
Image 5 of Gem Fitzrovia Hotel
Image 6 of Gem Fitzrovia Hotel

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.3

Location:

8.9

Free WiFi:

8.1

Facilities:

7.9

Cleanliness:

8.3

Value for money:

7.6

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