Western Gateway, Newham, London, E16 1FA, United Kingdom
map
Image 1 of Good Hotel London
Image 2 of Good Hotel London

Good Hotel London Overview

First Impressions

Walking into Good Hotel London feels refreshingly different from your typical corporate chain — and honestly, that’s exactly what you want after a long day of travel. This four-star property sits right in the heart of London’s Royal Docks area, and I mean right there where all the action is happening. The lobby has this clean, modern vibe that doesn’t try too hard to impress, but you can tell they’ve put thought into every detail. What struck me immediately was how the staff actually seemed to care about what they were doing, not just going through the motions.

Location & Getting Around

You know what’s brilliant about staying in London‘s Docklands? You’re connected to everything but not drowning in tourist crowds. The ExCeL exhibition center is literally a few minutes’ walk away, which explains why couples rate this spot so highly — it’s perfect for those combining business with pleasure. The DLR station is right there, so getting into central London takes about 20 minutes, and honestly, after spending time in Zone 1, coming back to this quieter area feels like a relief. Plus, if you’re flying into City Airport, you’ll appreciate being just 10 minutes away instead of schlepping across the entire city.

The Room Experience

My room was exactly what I needed — clean lines, plenty of space, and a view that actually made me stop scrolling through my phone for a minute. The beds are properly comfortable (not those rock-hard mattresses some hotels think pass for “firm support”), and the bathrooms are modern without being sterile. What I really appreciated was the attention to lighting — you can actually read without squinting, and there are enough outlets that you don’t have to choose between charging your phone and using the coffee maker. The soundproofing works well too, which matters when you’re trying to sleep off jet lag.

Breakfast & Dining

The breakfast situation here is actually impressive — they’ve got this buffet setup that covers all the bases without feeling overwhelming. Continental options are solid, but what surprised me was how well they handle dietary restrictions. The vegetarian and vegan choices aren’t just afterthoughts; they’re actually things you’d want to eat. I watched them prepare fresh items throughout the morning, so you’re not getting stuff that’s been sitting under heat lamps since dawn. The restaurant area has these big windows overlooking the docks, and there’s something quite peaceful about starting your day watching the water while you plan your London adventures.

Why Guests Love It

Here’s the thing about Good Hotel London — it gets the fundamentals right without any unnecessary fuss. The location works brilliantly for both business travelers and couples exploring the city, the rooms deliver comfort without pretension, and the service feels genuine rather than scripted. You’re paying for quality and location, not marble lobbies or celebrity chef restaurants you’ll never use. After staying here, I understand why recent guests rate it so highly — sometimes the best hotel experience is simply one where everything works as it should, and you can focus on why you came to London in the first place.

Good Hotel London Accommodations

AccommodationDetails
Double Room1 double bed for 2 adults, 1 child
Double Room with River View1 double bed for 2 adults, 1 child
Double Room with River View1 large double bed for 2 adults, 1 child
Junior Suite with River View2 × 1 extra-large double bed for 2 adults, 1 child
Standard Twin Room2 single beds for 2 adults
Image 3 of Good Hotel London
Image 4 of Good Hotel London

Reviews of Good Hotel London

  • Penelope from Australia (8/10)

    The value for money… great facilities… rooftop bar, restaurant. Excellent staff!! Good bed and bed linen. The ethos behind the Good Hotel…

  • Peggram from United Kingdom (8/10)

    The situation, ambience and eco friendly

  • Samantha from United Kingdom (7/10)

    Excellent location for excel. Staff were lovely and very friendly. Very modern interior.

  • Lesley-anne from United Kingdom (9/10)

    Hotel was very clean, staff friendly and professional. Very convenient for overnight stop after visiting excellent!

  • Chris from United Kingdom (9/10)

    Quirky and different from usual bland hotels. Like the social enterprise aspect. Very clean, tidy and modern. Even though room was tiny I get this is the concept and it was comfy, modern and functional. Staff friendly and helpful. Great location for the O2.

  • Charlotte from United Kingdom (8/10)

    clean, nice staff, lovely breakfast, comfortable bed, security of building, safe in room, body wash and towels provided. All in all ok for a one night stay.

  • Victor from United Kingdom (9/10)

    Decent location. You can access city centre via Elizabeth line.
    Nice staffing.
    Good BF schedule

  • Ulvar from Norway (9/10)

    The location is perfect if you're going to The O2, just a quick amazing ride with the Cable Car thats right next to the hotel. Its also 2 minutes away from the DLR Line and about >10 minutes from the Elisabeth Line, so easy to get to Central London. The staff was also very helpful and the resturant had good food 🙂

  • Maria from Greece (8/10)

    The place and the philosophy behind it

  • Georgia-mae from United Kingdom (8/10)

    Lovely area, situated on the River.

Surroundings

What’s nearby:

  • Brampton Park: 3.7 km
  • Hermit Road Park: 2.5 km
  • Abbey Lane Open Space: 4.1 km
  • Beckton District Park: 2.3 km
  • East Ham Central Park: 3.7 km
  • Bow Creek Ecology Park: 1.8 km
  • Old Royal Naval College: 5 km
  • Memorial Recreation Ground: 3 km
  • Museum of London Docklands: 3.5 km
  • Southern Road Playing Fields: 3.1 km

Restaurants & cafes:

  • Restaurant Cafe Bonnane: 30 m
  • Restaurant Top 1 Forever: 30 m
  • Restaurant Docklands Bar & Grill: 10 m

Top attractions:

  • Big Ben: 12 km
  • Sky Garden: 7 km
  • Tower Bridge: 7 km
  • London Bridge: 9 km
  • Victoria Park: 6 km
  • British Museum: 11 km
  • Greenwich Park: 6 km
  • Somerset House: 10 km
  • Tower of London: 7 km
  • Banqueting House: 11 km

Natural beauty:

  • Lake Pavilion: 2.7 km
  • Forest Eltham Common: 7 km

Ski lifts:

  • Brentwood Park Lift: 34 km
  • Sandown Ski Centre Lift: 39 km

Public transport:

  • Metro Canning Town: 1.2 km
  • Train Royal Victoria: 200 m
  • Metro North Greenwich: 3.1 km
  • Bus Victoria Coach Station: 14 km
  • Train Custom House for ExCel: 600 m

Closest airports:

  • Rochester Airport: 51 km
  • London City Airport: 1.8 km
  • London Heathrow Airport: 34 km

Facilities

Bedroom:

  • Linen

General:

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Sun terrace
  • Terrace

Activities:

  • Happy hour Additional charge

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Private bathroom
  • Free WiFi
  • Air conditioning
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Shower
  • Luggage storage
  • Laundry

Entertainment and family services:

  • Board games/puzzles
Image 5 of Good Hotel London
Image 6 of Good Hotel London

House Rules at Good Hotel London

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 8 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

8.4

Location:

8.8

Free WiFi:

8.5

Facilities:

7.9

Cleanliness:

8.4

Value for money:

7.8