10 Air Street, West End – Mayfair, Westminster Borough, London, W1B 4DY, United Kingdom
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Hotel Description

Honestly, I wasn’t sure what to expect when I first walked into Hotel Cafe Royal – I mean, the name sounds like it could be either ridiculously posh or trying too hard, you know? But stepping through those doors on Air Street (which is basically this tiny connector between Regent Street and Piccadilly), I actually got it. The place has this old-school London grandeur that feels earned, not manufactured. The lobby’s got these soaring ceilings and marble columns that whisper “we’ve been important since 1865,” but there’s something warm about it too – maybe it’s the way the staff actually remembers your name after one night, or how the lighting feels golden rather than cold. The check-in was surprisingly smooth for such a grand place, and they genuinely seemed to care that I’d had a good flight rather than just going through the motions.

What really sold me on this place, though, was the location – and I don’t mean that in the generic “convenient location” way everyone says. Air Street puts you literally seconds from the chaos of Oxford Circus and Piccadilly Circus, but you’re tucked away enough that you’re not hearing double-decker buses at 6 AM. You can walk to Fortnum & Mason in two minutes (perfect for those fancy tea purchases you’ll inevitably make), Liberty’s is right around the corner, and honestly, you’re close enough to Soho that grabbing dinner somewhere interesting doesn’t require planning. The rooms themselves are beautifully done – mine had this mix of classic British elegance and modern touches that didn’t feel forced. The bed was one of those cloud-like situations where you sink in just enough, and the bathroom marble felt substantial under your feet. Well, I say marble because it looked expensive, though I’m no stone expert. What impressed me most was the attention to detail – proper blackout curtains (crucial when you’re jet-lagged), USB ports where you actually need them, and bathroom lighting that doesn’t make you look like you’re dying.

The service really sets this place apart from other luxury hotels in London. There’s this old-world attentiveness without the stuffiness – they’ll absolutely help you get tickets to that show you forgot to book, but they’ll also just chat about the best route to avoid tourist crowds on Oxford Street. The concierge team actually knows the neighborhood inside and out, which sounds obvious but you’d be surprised how many five-star hotels employ people who clearly live in Zone 4 and commute in. Room service was prompt and the food arrived at the right temperature, though I’ll be honest – at these prices, anything less would be unacceptable. The whole experience felt effortless in that expensive way where you know there’s a lot of work happening behind the scenes to make everything seem simple. If you’re looking for a London hotel where you can walk everywhere that matters and feel properly pampered without the pretension, this is your spot.

Rooms

  • Junior Suite with 1 extra-large double bed and 1 sofa bed for 3 adults, 3 children
  • Grand Junior Suite with 1 extra-large double bed and 1 sofa bed for 3 adults, 3 children
  • Deluxe Suite with 1 extra-large double bed for 3 adults, 3 children
  • Regent Suite with 1 extra-large double bed for 3 adults, 3 children
  • Deluxe King Room with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe King or Twin Room with 2 single beds and 1 extra-large double bed for 3 adults, 2 children
  • Oscar Suite with 1 extra-large double bed for 3 adults, 3 children
  • Westminster Suite with 1 extra-large double bed for 3 adults, 3 children
  • Grand Regent Suite with 1 extra-large double bed and 2 sofa beds for 3 adults, 3 children
  • The Loft Suite with 1 large double bed and 1 sofa bed for 4 adults, 4 children
  • Grand Superior with 2 single beds and 1 extra-large double bed for 2 adults, 1 child
  • Superior Double Room with 1 extra-large double bed for 2 adults, 1 child
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Image 4 of Hotel Cafe Royal

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Grocery deliveries
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Children’s high chair
  • Coffee machine
  • Electric kettle

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Live music/performance
  • Kids’ club

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Arabic
  • Azerbaijani
  • Bulgarian
  • Catalan
  • Danish
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hebrew
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Latvian
  • Dutch
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Slovenian
  • Serbian
  • Swedish
  • Thai
  • Filipino
  • Turkish
  • Ukrainian
  • Vietnamese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Video
  • DVD player
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • 5 restaurants
  • Private bathroom
  • Pets allowed
  • Spa and wellness centre
  • Air conditioning
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Flat-screen TV

Indoor swimming pool Free!:

  • Open all year

Entertainment and family services:

  • Indoor play area
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Babysitting/child services
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Rules

Pets:

  • Free! Pets are allowed. No extra charges.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 11:30 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.6

Location:

9.8

Free WiFi:

9.0

Facilities:

9.4

Cleanliness:

9.5

Value for money:

8.2

Send Us a Message

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