11-12 Poplar Mews, Shepherd’s Bush, Hammersmith and Fulham, London, W12 7JS, United Kingdom
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Hotel Shepherds Bush London Overview

First Impressions

Tucked away on a quiet mews street in Shepherd’s Bush, Hotel Shepherds Bush London feels like one of those finds you stumble upon rather than actively seek out. The building sits on Poplar Mews — honestly, I walked past it twice before spotting the entrance because it blends so naturally into the residential streetscape. This four-star property has that understated London charm where you’re not overwhelmed by flashy lobbies or doormen in top hats, but you immediately sense you’ve found somewhere thoughtfully put together.

The Neighborhood Advantage

What really works about this spot is how it sits in London — you’re in Shepherd’s Bush, which means you’re actually living like a local rather than being stuck in tourist central. The Westfield shopping center is a short walk away if you need anything, and you know what? The transport links here are brilliant. You’ve got both the Central and Hammersmith & City lines nearby, so getting into central London takes maybe 15-20 minutes. I mean, you can be at Oxford Circus faster than most Londoners who live in Zone 2.

The Room Experience

The rooms here are what I’d call properly sized for London — which is to say, not massive, but cleverly designed so you don’t feel cramped. Each room has this clean, contemporary feel without being sterile, and the beds are actually comfortable (you’d be surprised how often that’s not a given). The bathrooms are compact but well-appointed, and there’s decent storage space for your luggage. What I appreciated most was the attention to lighting — they’ve got it right for both working and relaxing, which matters more than you might think.

Practical Perks

The hotel doesn’t try to be everything to everyone, but what they do offer works well. There’s a small restaurant on-site that serves solid British fare — nothing revolutionary, but reliable and reasonably priced for London standards. The staff genuinely seem to know the area and can point you toward good local pubs or the best route to wherever you’re heading. They also handle the practical stuff efficiently — check-in was smooth, and they sorted out some parking information for a friend who was driving in (though honestly, you don’t need a car here).

Why Guests Love It

This place has earned its 7.9 rating because it delivers on the fundamentals without any pretense. Couples particularly seem to appreciate the quieter location — you’re away from the chaos of central London but still completely connected to it. The recent feedback about the top location makes sense when you experience it firsthand; you get that residential London feeling while having easy access to everything the city offers. It’s the sort of place where you can actually get a good night’s sleep, start your day without fighting crowds, and still be at the British Museum or Covent Garden within half an hour.

Hotel Shepherds Bush London Accommodations

AccommodationDetails
Standard Double Room1 double bed for 2 adults, 1 child
Twin Room2 single beds for 2 adults, 1 child
Economy Single Room (basement – no window)1 single bed for 1 adult
King Room1 extra-large double bed for 2 adults, 1 child
Triple Room3 single beds, or, 1 single bed and 1 double bed for 3 adults, 2 children
Quadruple Room with Shower2 single beds and 1 double bed for 4 adults, 3 children
Small Double Room with Window and Double Bed1 double bed for 1 adult
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Reviews of Hotel Shepherds Bush London

  • Nikki from Denmark (8/10)

    Lovely and clean. Quiet, even though it was next to the Tube. Very comfortable bed. Very pleasant staff. Really good location.

  • Emily from United Kingdom (8/10)

    Excellent location – very close to Shepherds Bush Empire and the market, friendly staff, comfortable bed.

  • Lee from United Kingdom (8/10)

    Location, friendly staff, nice decor

  • Sandra from Ireland (8/10)

    Very close to Shepards bush, nice comfortable room, good shower, friendly staff

  • Andy from United Kingdom (9/10)

    Comfortable room, great staff, superb location.

  • Nancy from United Kingdom (7/10)

    So convenient for the O2 Shepherds Bush Empire. Really good price. Friendly, helpful staff. Clean & tidy room & a good size.

  • Gail from United Kingdom (8/10)

    Met the needs of our visit

  • Adele from United Kingdom (8/10)

    Great location. Good value for money. Surprisingly quiet given its location. Great base for concerts at the O2.

  • Zoë from United Kingdom (7/10)

    Friendly welcome and excellent location

  • Tracy from United Kingdom (7/10)

    Location.

Surroundings

What’s nearby:

  • Hyde Park: 2.8 km
  • Playworld: 1.1 km
  • Perks Field: 2.7 km
  • Avondale Park: 1.7 km
  • Leinster Square: 2.9 km
  • The Design Museum: 2.5 km
  • Kensington Memorial Park: 2.4 km
  • Hornimans Adventure Playground: 3.3 km
  • Latymer Upper School Playing Fields: 1.5 km
  • Diana Princess of Wales Memorial Playground: 2.4 km

Restaurants & cafes:

  • Restaurant Creams: 40 m
  • Restaurant Caffe Latte: 5 m
  • Restaurant Rooster’s Grill: 40 m

Top attractions:

  • London Zoo: 7 km
  • Regents Park: 7 km
  • Madame Tussauds: 6 km
  • St James’s Park: 7 km
  • Trafalgar Square: 8 km
  • Buckingham Palace: 6 km
  • Piccadilly Circus: 7 km
  • Churchill War Rooms: 8 km
  • Natural History Museum: 4.2 km
  • Victoria and Albert Museum: 4.5 km

Natural beauty:

  • Lake Round Pond: 3.6 km

Ski lifts:

  • Sandown Ski Centre Lift: 25 km

Public transport:

  • Metro Goldhawk Road: 400 m
  • Train Acton Central: 2.7 km
  • Train Shepherd’s Bush: 650 m
  • Bus Victoria Coach Station: 6 km
  • Metro Shepherd’s Bush Market (Hammersmith and Circle lines): 10 m

Closest airports:

  • London City Airport: 22 km
  • London Gatwick Airport: 50 km
  • London Heathrow Airport: 18 km

Facilities

Bedroom:

  • Linen

General:

  • Pet bowls
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Terrace

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Arabic
  • Bulgarian
  • English
  • Spanish
  • Hindi
  • Italian
  • Japanese
  • Lithuanian
  • Latvian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Urdu

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage Additional charge
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
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House Rules at Hotel Shepherds Bush London

Pets:

  • Pets are allowed on request. Charges may be applicable.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.3

Location:

8.7

Free WiFi:

8.0

Facilities:

7.8

Cleanliness:

8.4

Value for money:

7.9