113 Lambeth Rd, Lambeth, London, SE1 7LS, United Kingdom
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Novotel London Waterloo Overview

You know what struck me first about the Novotel London Waterloo? It’s actually got character for a chain hotel. I mean, when you’re walking down Lambeth Road – which honestly feels a bit industrial at first glance – you might wonder what you’ve gotten yourself into. But then you step inside and there’s this unexpected warmth to the place, like they actually thought about making travelers feel comfortable rather than just processed.

The location is properly brilliant once you figure out the area. You’re literally a five-minute walk from Waterloo Station (the main one, not the smaller Waterloo East), which sounds obvious but I’ve stayed at “Waterloo” hotels that were somehow fifteen minutes away. The South Bank is right there – you can wander over to Borough Market on Saturday morning, grab some ridiculous cheese toastie, then walk along the Thames path toward the Tate Modern. What I really appreciated was being close enough to Central London without the insane noise levels you get in Zone 1. Lambeth Road itself is pretty quiet at night, though you’ll hear the occasional ambulance heading to St. Thomas’ Hospital nearby.

The rooms are what you’d expect from a modern Novotel – clean lines, decent space, beds that don’t make you miss your own too desperately. Actually, the shower pressure was surprisingly good, which matters more than people admit after a day of trudging around London. The 7.9 rating feels about right; it’s not going to blow your mind, but there weren’t any of those annoying little problems that make you regret your booking. Check-in was smooth (I arrived around 2 PM on a Thursday), and the front desk staff knew their stuff about the neighborhood – they pointed me toward a brilliant little gastropub called The Ring that I never would’ve found otherwise, tucked away on a side street near the Imperial War Museum. The breakfast is standard hotel fare, but honestly, with Borough Market and all the coffee shops around Waterloo, you’re better off exploring anyway. One small thing – the lifts can be a bit slow during busy periods, but that’s more of an observation than a complaint. If you’re someone who needs to be in the thick of Covent Garden or Oxford Street every minute, this might feel slightly removed, but the transport links are so good it hardly matters. Plus there’s something nice about having a proper base to retreat to rather than being stuck in the tourist chaos 24/7.

Novotel London Waterloo Accommodations

AccommodationDetails
Superior Double Room with 2 Sofa Beds1 sofa bed and 1 large double bed for 3 adults, 3 children
Executive Queen Room1 large double bed for 2 adults
Premium Superior Queen Room1 large double bed for 3 adults, 2 children
Superior Queen Room with Sofa1 sofa bed and 1 large double bed for 3 adults, 2 children
Executive Queen Room With Sofa Bed1 sofa bed and 1 large double bed for 3 adults, 2 children
Executive Suite with King Bed1 extra-large double bed for 2 adults, 2 children
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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Hammam
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Children’s playground

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Bulgarian
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Romanian
  • Slovak

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Lockers
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Strollers
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House Rules at Novotel London Waterloo

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.2

Location:

8.8

Free WiFi:

8.2

Facilities:

8.0

Cleanliness:

8.2

Value for money:

7.4