147-149 Sussex Gardens , Westminster Borough, London, W2 2RY, United Kingdom
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Image 1 of Queensway Hotel, Sure Hotel Collection by Best Western
Image 2 of Queensway Hotel, Sure Hotel Collection by Best Western

Queensway Hotel, Sure Hotel Collection by Best Western Overview

First Impressions

The Queensway Hotel, Sure Hotel Collection by Best Western sits on a tree-lined street in Paddington that honestly feels more residential than touristy — which is exactly what makes it work. It’s one of those converted Victorian townhouses you see all over London, but this one’s been thoughtfully updated without losing its character. The entrance is understated, and you know what? That’s refreshing when so many hotels try too hard to impress from the sidewalk.

Location That Actually Matters

Sussex Gardens is perfectly positioned between Hyde Park and Paddington Station — I mean, you’re literally a three-minute walk from the Tube and about the same to the park. What I love about this spot is that you can grab coffee and pastries from the little Lebanese bakery next door, then be at Oxford Street in ten minutes flat. The area has that authentic London feel where actual locals live and work, not just tourists snapping photos. Couples especially seem to get this location (they rate it 9.2, which honestly makes sense when you’re strolling through Hyde Park at sunset).

The Room Experience

The rooms are what you’d expect from a well-run three-star property — clean, comfortable, and smartly designed for the space they have. Each room feels like someone actually thought about how travelers use the space, with decent lighting for reading and enough outlets near the bed. The bathrooms are compact but functional, and the beds are surprisingly good quality. It’s dependable and well-maintained — sort of like that reliable friend who always shows up when they say they will.

Morning Routine

The continental breakfast is served in a bright ground-floor space that catches the morning light nicely. It’s not elaborate — think fresh pastries, cereals, fruit, and proper coffee — but it gets the job done without the chaos you sometimes find at bigger hotels. I actually prefer this kind of setup because you can grab what you need and get on with exploring the city. The staff keeps everything well-stocked, and there’s usually a quiet corner where you can plan your day over a second cup of coffee.

Why Guests Love It

What really works here is the combination of location and value — you’re getting a proper London address without paying Mayfair prices. The fact that there’s private parking available is huge if you’re driving (though honestly, you probably won’t need a car from this location). The staff knows the neighborhood well and can point you toward the good curry houses on Edgware Road or the quieter entrance to Hyde Park. It’s the kind of place where everything just works smoothly, which matters more than fancy amenities when you’re trying to see a city like London.

Queensway Hotel, Sure Hotel Collection by Best Western Accommodations

AccommodationDetails
Standard Single Room1 single bed for 1 adult
Standard Double Room1 double bed for 2 adults, 1 child
Standard Twin Room2 single beds for 2 adults, 1 child
Standard Triple Room1 single bed and 1 double bed for 3 adults, 2 children
Standard Room With Three Single Beds3 single beds for 3 adults, 2 children
Cosy Single Room1 single bed for 1 adult
Cosy Double Room1 double bed for 2 adults, 1 child
Apartment One Bedroom with Sofa Bed1 extra-large double bed and 1 sofa bed for 3 adults, 3 children
Standard Double Loft Room1 double bed for 2 adults, 1 child
Standard Single Loft Room1 single bed for 1 adult
Standard Twin Loft Room2 single beds for 2 adults, 1 child
Standard Triple Loft Room1 single bed and 1 double bed for 3 adults, 2 children
Image 3 of Queensway Hotel, Sure Hotel Collection by Best Western
Image 4 of Queensway Hotel, Sure Hotel Collection by Best Western

Reviews of Queensway Hotel, Sure Hotel Collection by Best Western

  • Janine from United Kingdom (7/10)

    The staff were very friendly, especially Bandjit on reception who was so helpful, thank you.

  • Malcolm from New Zealand (7/10)

    Needed to be close to Paddington station: 2 minutes walk so ideal. Good choice of restaurants less than 100 m away

  • Nikki from United Kingdom (6/10)

    Great location- you get what you pay for. Tiny room, shower flooding when used. Not the cleanest, beds very uncomfortable. Like I said you get what you pay for in a good location.

  • Lisa from United Kingdom (6/10)

    Great location and good price

  • Kim from United Kingdom (8/10)

    Easy to find. Good location.
    Comfortable beds, duvets and pillows.
    Mostly clean.

  • Sherrill from United Kingdom (7/10)

    Excellent location – 5 mins from Paddington station.

  • Joanna from United Kingdom (6/10)

    Close to the railway

  • Adrian from Ireland (7/10)

    Room was good size for 2 adults 1 teen breakfast was good

  • Lilet from United Kingdom (8/10)

    Clean and near train and tube station

  • Edel from Ireland (7/10)

    Location very good for winter wonderland in hyde park

Surroundings

What’s nearby:

  • Hyde Park: 0 m
  • Perks Field: 1.7 km
  • Regent’s Park: 1.2 km
  • Formosa Amenity: 1.6 km
  • Home House Club: 1.3 km
  • Madame Tussauds: 1.7 km
  • Kensington Gardens: 1.2 km
  • Broadley Street Gardens: 1.2 km
  • Sussex Gardens Open Space: 250 m

Restaurants & cafes:

  • Cafe/bar Mimo’s Cafe: 50 m
  • Restaurant Sussex F C: 50 m
  • Restaurant Sussex Fish Bar: 50 m

Top attractions:

  • London Zoo: 3.5 km
  • Regents Park: 2.6 km
  • British Museum: 3.9 km
  • St James’s Park: 3.5 km
  • Trafalgar Square: 4 km
  • Buckingham Palace: 3.1 km
  • Piccadilly Circus: 3.3 km
  • Natural History Museum: 2.5 km
  • Victoria and Albert Museum: 2.5 km

Natural beauty:

  • Forest Queen’s Wood: 9 km
  • Lake Paddington Basin: 700 m

Ski lifts:

  • Brentwood Park Lift: 38 km
  • Sandown Ski Centre Lift: 29 km

Public transport:

  • Metro Lancaster Gate: 500 m
  • Train London Marylebone: 1.4 km
  • Train Paddington Station: 250 m
  • Bus Victoria Coach Station: 3.4 km
  • Metro Paddington (Circle & Bakerloo): 150 m

Closest airports:

  • London City Airport: 17 km
  • London Gatwick Airport: 49 km
  • London Heathrow Airport: 22 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Daily housekeeping
  • Lockers
  • Luggage storage
  • Wake-up service
  • Fax/photocopying Additional charge
  • Express check-in/check-out
  • Wake up service/Alarm clock
  • 24-hour front desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • French

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided

Great for your stay:

  • Parking
  • Private bathroom
  • Free WiFi
  • Flat-screen TV
  • Family rooms
  • Non-smoking rooms
  • Street parking
  • Shower
  • Private parking
  • Luggage storage

Parking Private parking is possible at a location nearby (reservation is not possible) and costs £20 per day.:

  • Street parking
Image 5 of Queensway Hotel, Sure Hotel Collection by Best Western
Image 6 of Queensway Hotel, Sure Hotel Collection by Best Western

House Rules at Queensway Hotel, Sure Hotel Collection by Best Western

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.3

Comfort:

7.2

Location:

9.0

Free WiFi:

7.8

Facilities:

6.7

Cleanliness:

7.4

Value for money:

7.1