

Hotel Description
Honestly, I wasn’t sure what to expect when I first walked up to Raffles London at The OWO – I mean, you’re literally staying in what used to be Churchill’s war rooms and the original Old War Office. The building itself is this massive Edwardian fortress right on Whitehall, and when you’re standing outside, you can practically feel the weight of history pressing down on you. But here’s the thing that actually surprised me: somehow they’ve managed to turn this incredibly formal government building into a hotel that feels… well, luxurious without being stuffy.
The location is honestly perfect if you want to be in the thick of everything without dealing with the tourist chaos of Covent Garden or Oxford Street. You’re a two-minute walk from Westminster Bridge (brilliant for those Instagram shots of Big Ben), and St. James’s Park is right there when you need to escape the city noise for a bit. What I really appreciated was how quiet the rooms are – and I mean properly quiet, which is sort of miraculous when you consider you’re sleeping in the heart of Westminster. The soundproofing must be incredible because even with all the government buildings and constant foot traffic outside, I could barely hear anything once I was inside.
The rooms themselves are gorgeous – they’ve kept these amazing high ceilings and period details, but everything feels fresh and modern. My bathroom had this massive soaking tub that I actually used (you know how hotel tubs usually look nice but are weirdly uncomfortable?), and the bed was one of those where you sink in just enough without feeling like you’re being swallowed whole. The service is top-notch too, though not in that overly formal way that makes you feel like you need to dress up just to ask for extra towels. Check-in was smooth, even during what seemed like a busy weekend, and the staff genuinely seemed to know the area well – they pointed me toward a brilliant little pub tucked away near King Charles Street that I never would have found otherwise.
What really sets this place apart, though, is that you’re staying somewhere with genuine historical significance. I mean, you can wander down to the Churchill War Rooms afterward and think about how the hallways you’re walking through for ice probably saw some pretty intense conversations during WWII. It’s not just marketing fluff – you really can feel it. The whole experience feels special without trying too hard, if that makes sense. Sure, it’s expensive, but honestly? For a proper luxury stay in central London with this much character and history, it’s actually worth it.
Rooms
- Deluxe Double Room with 1 extra-large double bed for 2 adults, 1 child
- Executive Double Room with 1 extra-large double bed for 3 adults, 1 child
- Superior Double Room with 1 double bed for 2 adults, 1 child
- Classic Double Room with 1 double bed for 2 adults, 1 child
- Deluxe Twin Room with 2 single beds for 2 adults, 1 child
- Junior Suite with 1 extra-large double bed for 3 adults, 1 child
- Corner Suite with 1 extra-large double bed for 3 adults, 1 child
- Ministerial Suite with 1 extra-large double bed for 3 adults, 2 children
- Westminster Suite with 1 extra-large double bed for 3 adults, 2 children
- Executive Twin Room with 2 single beds for 3 adults, 2 children
- Superior Twin Room with 2 single beds for 2 adults, 1 child
- Ministerial Suite with 2 large double beds for 3 adults, 2 children
- Junior Twin Suite with 2 large double beds for 3 adults, 2 children


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Facilities
View:
- City view
- View
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service
- Pet bowls
- Pet basket
- Carbon monoxide detector
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Heating
- Soundproofing
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Electric kettle
Parking:
- Valet parking
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Wellness:
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Beauty Services
- Massage
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Bicycle rental
- Bike tours
- Walking tours
Food & Drink:
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Languages spoken:
- Arabic
- Mandarin
- Danish
- German
- Greek
- English
- Spanish
- French
- Irish
- Italian
- Portuguese
- Russian
- Chinese
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- iPad
- Flat-screen TV
- Cable channels
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Great for your stay:
- Parking
- 4 restaurants
- Private bathroom
- Pets allowed
- Spa and wellness centre
- Air conditioning
- Free WiFi
- View
- Fitness centre
- Family rooms
Indoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Entertainment and family services:
- Babysitting/child services


Rules
Pets:
- Free! Pets are allowed. No extra charges.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
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