13-17 Norfolk Square, Westminster Borough, London, W2 1RU, United Kingdom
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Sonder The Voyage Overview

First Impressions

Sonder The Voyage sits on Norfolk Square in a row of those classic white-fronted Victorian townhouses that make London feel so distinctly… well, London. I’ll be honest — when I first walked up, I wasn’t sure what to expect from this three-star property, but there’s something refreshingly modern about how they’ve transformed these heritage buildings. The entrance feels clean and uncluttered, which is actually quite nice after navigating the busy Paddington area.

Location Perks

You know what really struck me about this spot? You’re basically a five-minute walk from Paddington Station, which means the Heathrow Express is right there — honestly, that alone makes arrival and departure so much easier. But here’s the thing couples seem to love (and I get why): Norfolk Square itself is this quiet little pocket that feels removed from the tourist chaos, yet you can walk to Hyde Park in about ten minutes. The neighborhood has that authentic London residential vibe, with local pubs and corner shops that tourists rarely discover.

The Room Experience

The room I stayed in was compact but thoughtfully designed — Sonder clearly knows how to maximize space without making you feel cramped. What impressed me most was the attention to modern touches: USB ports exactly where you need them, blackout curtains that actually work, and a surprisingly good shower with proper water pressure. The decor strikes this nice balance between contemporary and cozy, though don’t expect anything too fancy — it’s more about smart functionality than flashy amenities.

Practical Considerations

Here’s something worth mentioning — this isn’t a traditional hotel with a front desk and concierge service. Sonder operates more like serviced apartments, so you’ll get digital check-in instructions and communicate through their app. I mean, it works perfectly fine, but if you’re someone who likes chatting with hotel staff for recommendations, this might feel a bit impersonal. The building itself is quiet though, and I appreciated that there wasn’t constant foot traffic in the hallways like you get in bigger hotels.

Why Guests Love It

After spending a few days here, I totally understand why couples rate this place so highly. There’s something intimate about the scale — you’re not lost in some massive hotel complex, and the neighborhood genuinely feels like you’re living in London rather than just visiting it. The value proposition makes sense too; you’re getting a well-designed space in Zone 1 without paying premium prices. Plus, being so close to Paddington means day trips to Bath or Oxford are incredibly easy to pull off. It’s not going to wow you with fancy amenities, but sometimes that’s exactly what you want — just a comfortable, well-located base that lets London itself be the star of the show.

Sonder The Voyage Accommodations

AccommodationDetails
Queen Room1 large double bed for 2 adults
Standard Queen Room1 large double bed for 2 adults
Small Double Room1 double bed for 2 adults
Superior Queen Room1 large double bed for 2 adults
Superior King Room1 extra-large double bed for 2 adults
Single Room1 single bed for 1 adult
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Reviews of Sonder The Voyage

  • Christy from Belgium (8/10)

    I liked everything about the property! This is the second time I’ve booked with the property and it will not be my last 😆. Location wise it is great and easy to get anywhere, and the neighbourhood is calm as well. The place is great and the staff are the sweetest!

  • Fatima from Brazil (9/10)

    Good location and nice staff.
    Storage of suitcases is of great help.

  • Jonathan from United Kingdom (7/10)

    The location to Paddington

  • Eden from United Kingdom (7/10)

    Great location, friendly and helpful staff, very clean.

  • Miwa from United Kingdom (8/10)

    Really close to the Paddington Station, many places to eat near by, and really clean.

  • Rachel from United Kingdom (9/10)

    Prime location, clean room with all the amenities you need

  • Nicola from United Kingdom (7/10)

    The hotel was nearby Paddington and easy to travel from/to. Staff on the main desk were friendly and helpful. We asked for a quiet room and were at the top of the building which was quiet.

  • Adi from Israel (7/10)

    Close to the Paddington rail station, connect you to the all city really fast.
    The area looks safe at night, quiet and pleasant.
    The staff were great.

  • Judith from United Kingdom (8/10)

    Convenient for our travel arrangements.

  • Donagh from Ireland (8/10)

    Great location

Surroundings

What’s nearby:

  • Hyde Park: 50 m
  • Regent’s Park: 1.3 km
  • Formosa Amenity: 1.5 km
  • Home House Club: 1.4 km
  • Leinster Square: 1.7 km
  • Madame Tussauds: 1.7 km
  • Kensington Gardens: 1.3 km
  • Broadley Street Gardens: 1.1 km
  • Sussex Gardens Open Space: 300 m

Restaurants & cafes:

  • Restaurant Sussex F C: 50 m
  • Restaurant Sussex Fish Bar: 50 m
  • Restaurant London St Brasserie: 40 m

Top attractions:

  • London Zoo: 3.5 km
  • Regents Park: 2.8 km
  • British Museum: 4 km
  • St James’s Park: 3.6 km
  • Trafalgar Square: 4 km
  • Buckingham Palace: 3.2 km
  • Piccadilly Circus: 3.4 km
  • Natural History Museum: 2.6 km
  • Victoria and Albert Museum: 2.6 km

Natural beauty:

  • Forest Queen’s Wood: 9 km
  • Lake Paddington Basin: 650 m

Ski lifts:

  • Brentwood Park Lift: 39 km
  • Sandown Ski Centre Lift: 29 km

Public transport:

  • Metro Lancaster Gate: 550 m
  • Train London Marylebone: 1.5 km
  • Train Paddington Station: 150 m
  • Bus Victoria Coach Station: 3.5 km
  • Metro Paddington (Circle & Bakerloo): 100 m

Closest airports:

  • London City Airport: 17 km
  • London Gatwick Airport: 50 km
  • London Heathrow Airport: 22 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • TV

Reception services:

  • Invoice provided

Great for your stay:

  • Private bathroom
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Non-smoking rooms
  • Bath or shower
  • Cable channels
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House Rules at Sonder The Voyage

Pets:

  • Pets are not allowed.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.3

Location:

9.2

Free WiFi:

9.0

Facilities:

7.7

Cleanliness:

8.2

Value for money:

7.5