Basil Street, Knightsbridge, Kensington and Chelsea, London, SW3 1AT, United Kingdom
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The Capital Hotel, Apartments & Townhouse Overview

You know what struck me first about The Capital? It’s actually three different experiences rolled into one property, which sounds gimmicky but somehow really works. Walking up to the main hotel entrance on Basil Street, you’re hit with this old-school London elegance – I mean, we’re talking proper Knightsbridge here, where the doormen still wear actual uniforms and know your name by the second day.

The location is honestly ridiculous in the best way possible. You’re literally a two-minute walk from Harrods (dangerous for the credit card), and Harvey Nichols is right there too. But here’s the thing locals know – duck down Hans Crescent and you’ll find some brilliant little cafés that tourists completely miss. The townhouse section feels more residential, tucked away enough that you’re not dealing with the constant Knightsbridge foot traffic, but close enough that you can still pop out for those late-night Whole Foods runs on Gloucester Road.

What I really appreciated was how different each accommodation type feels. The main hotel rooms have that classic British luxury thing going on – thick carpets, heavy curtains, the kind of bathroom fixtures that make satisfying clicks when you turn them. The apartments are more modern, actually functional if you’re staying longer than a few days, with proper kitchens and living spaces. Honestly, after a week of London restaurant prices, having a kitchen starts to feel pretty essential. The townhouse units are sort of the sweet spot – they’ve got character but don’t feel stuffy, and the extra space means you’re not living out of a suitcase.

Service-wise, they’ve got that British hospitality down pat. Not overly chatty, but genuinely helpful when you need something. The concierge actually knew about a jazz club in Soho I’d been trying to track down, which impressed me more than the usual restaurant recommendations everyone gives. Check-in was smooth even when I arrived stupidly early after a red-eye flight – they sorted out early access to my room without making me feel like I was asking for the moon.

The 8.4 rating feels about right, maybe even conservative. It’s not perfect – the WiFi can be spotty in some of the townhouse units (though honestly, where isn’t it?), and if you’re in one of the Basil Street facing rooms, you’ll hear some traffic noise. But that’s London for you. The area gets properly quiet after about 11 PM, which is more than you can say for most central London spots.

What really sells it for me is the neighborhood feel despite being in the heart of everything. You’ve got Hyde Park literally across the street for morning runs, the V&A and Natural History museums are a pleasant walk through South Ken, and the tube connections are brilliant – Knightsbridge station is right there, and you can walk to South Kensington if the Piccadilly line is acting up. It’s the kind of place where you feel like you’re actually living in London for a bit, not just passing through as a tourist.

The Capital Hotel, Apartments & Townhouse Accommodations

AccommodationDetails
Junior Suite1 large double bed for 4 adults
Classic Double1 double bed for 2 adults
Deluxe King Room1 large double bed for 2 adults
Superior King Room1 large double bed for 2 adults
One-Bedroom Apartment1 large double bed and 1 sofa bed for 2 adults
Two-Bedroom Apartment1 large double bed and 1 double bed for 4 adults
Capital Townhouse Classic Room1 large double bed for 2 adults
Capital Townhouse Superior King1 large double bed for 2 adults
Capital Townhouse Deluxe King1 extra-large double bed for 2 adults
Capital Town house Junior Suite with sofa bed1 large double bed and 1 sofa bed for 2 adults
Studio1 large double bed for 2 adults
Penthouse Apartment2 × 1 double bed and 1 large double bed for 6 adults
Hyde Park Suite1 large double bed, 1 double bed and 1 sofa bed for 4 adults
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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Parking:

  • Valet parking
  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Living Area:

  • Seating Area

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Arabic
  • Bulgarian
  • German
  • Greek
  • English
  • Spanish
  • Farsi
  • French
  • Italian
  • Polish
  • Portuguese
  • Romanian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Air conditioning
  • Bath
  • Free WiFi
  • Family rooms
  • Flat-screen TV
  • Room service
  • Valet parking

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services
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House Rules at The Capital Hotel, Apartments & Townhouse

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 3:00 PM to 12:00 AM

Check-out:

  • From 12:30 AM to 12:00 PM

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.8

Location:

9.7

Free WiFi:

8.6

Facilities:

8.1

Cleanliness:

8.6

Value for money:

7.9