1 Great Cumberland Place, Westminster Borough, London, W1H 7DL, United Kingdom
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The Cumberland, London Overview

You know what struck me first about The Cumberland? It’s got this perfect spot that feels like you’ve found London’s sweet spot without even trying. Right on Great Cumberland Place – which honestly sounds way more impressive than it needs to – you’re basically a two-minute walk from Marble Arch and Hyde Park. I mean, you step out the front door and boom, there’s the park stretching out in front of you, which is pretty brilliant if you’re dealing with jet lag and need somewhere to wander at weird hours.

The hotel itself has this solid, dependable vibe that I actually really appreciated. It’s not trying to be the hippest place in London (thank god), but it’s not stuffy either – just well-run and comfortable in that way that makes you exhale when you walk into your room. The lobby’s got this warm, lived-in feeling, and the staff actually seem to know what they’re talking about when you ask for directions or restaurant recommendations. I stayed there during a particularly busy stretch in autumn, and honestly, I was impressed with how smoothly everything ran despite the place being packed with tourists and business travelers. The rooms are what you’d expect from a solid four-star – nothing groundbreaking, but the beds are proper comfortable and the bathrooms actually have decent water pressure, which… well, if you’ve stayed in enough London hotels, you know that’s not always a given.

What really sells this place, though, is how it sits in the city. You’re close enough to Oxford Street that you can easily walk there (it’s literally around the corner), but far enough away that you’re not dealing with the absolute chaos of shoppers and street performers until you choose to. Paddington Station is maybe a ten-minute walk, which makes airport transfers dead simple, and if you want to hit the West End for shows, you’re looking at a pleasant stroll through some of London’s nicer neighborhoods rather than a costly cab ride. I found myself using Hyde Park as my personal shortcut to get everywhere – Speaker’s Corner, the Serpentine, even cutting through to get to Knightsbridge when I wanted to check out Harrods. The Cumberland just puts you in this bubble where London feels manageable instead of overwhelming, you know? It’s the kind of place where you can have a proper London experience without feeling like you’re constantly fighting the city to enjoy yourself.

The Cumberland, London Accommodations

AccommodationDetails
Classic Single1 single bed for 1 adult
Classic Double1 double bed for 2 adults, 1 child
Classic Twin2 single beds for 2 adults, 1 child
Gold King1 large double bed and 1 futon bed for 3 adults, 2 children
Gold Twin2 single beds and 1 futon bed for 3 adults, 2 children
Gold Family2 double beds for 4 adults, 3 children
Gold King Park View1 extra-large double bed for 2 adults, 1 child
Executive Double1 double bed for 2 adults, 1 child
Executive Twin2 single beds for 2 adults, 1 child
Executive King1 large double bed for 2 adults, 1 child
Studio Suite1 sofa bed and 1 large double bed for 3 adults, 2 children
Star Suite1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness centre

Activities:

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
  • Evening entertainment

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Croatian
  • Italian
  • Lithuanian
  • Dutch
  • Punjabi
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Ukrainian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities
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House Rules at The Cumberland, London

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in:

  • From 3:00 PM
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00 AM

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.4

Location:

9.5

Free WiFi:

8.5

Facilities:

8.2

Cleanliness:

8.3

Value for money:

7.4