20 -21 Newman Street, Westminster Borough, London, W1T 1PG, United Kingdom
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The Mandrake Overview

Look, I’ll be honest – when I first walked into The Mandrake on Newman Street, I thought I’d stumbled into some sort of fever dream. This place is absolutely bonkers in the best possible way. You know how most five-star hotels in London feel like they’re trying to impress your great-aunt with their stuffy Victorian vibes? Well, The Mandrake said “screw that” and went full-on eccentric art collector instead. The lobby feels like someone let a really talented madman loose with unlimited budget – there are these massive sculptures that look like they’re plotting something, and the lighting makes everything feel sort of mystical and theatrical at once.

What actually surprised me was how intimate it feels despite being smack in the middle of Fitzrovia. I mean, you’re literally a two-minute walk from Oxford Street’s chaos, but somehow they’ve created this weird little sanctuary where you forget you’re in central London. The rooms are… well, they’re not for everyone, honestly. If you’re the type who wants beige walls and predictable hotel art, this’ll probably give you nightmares. But if you appreciate spaces that feel like they have personality (maybe even multiple personalities), you’ll love it. The beds are seriously comfortable though – I’m talking sink-into-oblivion comfortable – and the bathrooms have this whole rainforest shower situation that’s actually worth the hype. Plus, you can walk to Goodge Street station in about three minutes, which is clutch if you’re doing the tourist thing.

Here’s what really got me: the staff actually seem to enjoy working there, which you don’t see everywhere in London hotels. Maybe it’s because they get to work somewhere that looks like a Tim Burton movie set, but they’re genuinely helpful without being overly formal about it. The restaurant downstairs gets pretty lively in the evenings – fair warning if you’re a light sleeper and book a lower floor room. But honestly? The energy is part of the charm. This isn’t a place where you go to hide away and pretend you’re not in one of the world’s busiest cities. It’s where you go when you want to feel like you’re part of something a bit special and slightly unhinged. The 8.4 rating makes total sense to me – it’s not perfect for everyone, but for the right person, it’s pretty much exactly what a London hotel should be in 2024.

The Mandrake Accommodations

AccommodationDetails
Mandrake Room1 large double bed for 2 adults
Newman Room1 extra-large double bed for 2 adults
Terrace Room1 extra-large double bed for 2 adults
Penthouse Suite1 extra-large double bed for 2 adults
Terrace Suite1 large double bed for 2 adults
Newman Suite1 large double bed for 2 adults
Mandrake Suite1 large double bed for 2 adults
Gingko Suite1 large double bed for 2 adults
Amanita Suite1 large double bed for 2 adults
Salvia Suite1 large double bed for 2 adults
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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Pet bowls
  • Adult only
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Cleaning products
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Spa/wellness packages

Activities:

  • Live music/performance
  • Temporary art galleries
  • Nightclub/D J

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Bulgarian
  • German
  • English
  • Spanish
  • French
  • Hungarian
  • Italian
  • Dutch
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Turkish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities
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House Rules at The Mandrake

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 00:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

9.1

Location:

9.4

Free WiFi:

8.4

Facilities:

8.5

Cleanliness:

8.8

Value for money:

7.6