Best Western Thurrock Hotel

Best Western Thurrock Hotel Overview

First Impressions

The Best Western Thurrock Hotel sits quietly on Ship Lane in Grays, and honestly, it’s one of those places that surprises you in the best way. This three-star property doesn’t try to be something it’s not — it’s comfortable, well-run, and actually cares about getting the basics right. The moment you pull into their private parking area, you realize this isn’t your typical roadside chain hotel. There’s something genuinely welcoming about the place that becomes clear pretty quickly.

Location That Actually Works

You know what’s interesting about this spot? Couples absolutely love it here — they’ve rated the location 8.1 out of 10, and I can see why. Grays might not be on every tourist’s radar, but it’s perfectly positioned if you want easy access to both London and the Essex countryside without paying central London prices. The Dartford Crossing is just minutes away, which means you’re connected to Kent as well. I mean, where else can you have this kind of flexibility? Plus, there’s something refreshing about staying somewhere that feels authentically English rather than touristy.

The Room Experience

The rooms here are what I’d call “properly comfortable” — nothing flashy, but everything works exactly as it should. Each room feels like someone actually thought about what travelers need, not just what looks good in photos. The beds are genuinely comfortable (and I’m picky about mattresses), and the bathrooms are spotless. What really impressed me was the attention to detail — good lighting for reading, enough outlets where you actually need them, and blackout curtains that actually block out light. It’s clear they’ve listened to guest feedback over the years.

Breakfast Worth Getting Up For

Honestly, the breakfast situation here is better than it has any right to be for a three-star hotel. They’ve got the full English sorted, obviously, but they also do continental, vegetarian, and even vegan options — which tells you they’re paying attention to what people actually want these days. The quality is solid too; this isn’t some sad buffet with rubbery eggs. I actually found myself looking forward to breakfast, which doesn’t happen often when I’m traveling. The restaurant area has a nice buzz in the mornings without being chaotic.

Why Guests Keep Coming Back

Here’s the thing that really sets this place apart — they have more repeat guests than most other properties in the area, and that tells you everything you need to know. People don’t come back to places that disappoint them. The staff genuinely seem to remember returning guests, and there’s a sense that they’re building relationships rather than just processing bookings. It’s the kind of place where you feel like a person rather than a room number, which is increasingly rare these days. For the price point and the genuine warmth of the service, it’s honestly hard to find fault with what they’re doing here.

Best Western Thurrock Hotel Accommodations

Reviews of Best Western Thurrock Hotel

• Tony from United Kingdom (8/10)

  Everything was clean and available

• Sebastian from United Kingdom (6/10)

  Nothing

• Brian from United Kingdom (8/10)

  Breakfast was very good. Good value.

• David from United Kingdom (8/10)

  Ideal location very friendly and helpful staff. Comfortable accommodation

• Steven from United Kingdom (7/10)

  dinner was nice

• Crowhurst from United Kingdom (8/10)

  Well cooked, well presented.

• Russell from United Kingdom (7/10)

  Rooms were spacious and well fitted

• Angela from United Kingdom (7/10)

  Staff extremely polite and helpful.

• Werner from Netherlands (8/10)

  Spacious and clean room. Friendly staf.

• Adeola from United Kingdom (8/10)

  No hassle check in and check

Surroundings

Facilities