12-20 Osborn Street, Tower Hamlets, London, E16TE, United Kingdom
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Hampton By Hilton London City Overview

First Impressions

Walking up to Hampton By Hilton London City on Osborn Street, you immediately get that “this is going to work out well” feeling. It’s one of those four-star hotels that doesn’t try too hard — the lobby is clean and modern without being sterile, and the staff actually seem happy to see you. I mean, after a long flight or train journey into London, that kind of straightforward efficiency is exactly what you want.

Location That Actually Makes Sense

Here’s what I love about this spot — you’re in Tower Hamlets, which puts you right in the thick of things without the chaos of central tourist areas. Aldgate East tube station is literally a few minutes’ walk, and from there you can be at Tower Bridge in about ten minutes or Liverpool Street in five. The area has this great mix of curry houses on Brick Lane (seriously, some of the best in London) and trendy coffee shops that locals actually use. You know what’s brilliant? You can walk to Spitalfields Market for weekend browsing, but when you want to crash at night, the street is surprisingly quiet.

The Room Experience

The room setup here is honestly what Hampton does best — everything works exactly as it should. The beds are genuinely comfortable (not just hotel marketing speak), with proper pillows that don’t leave you with a crick in your neck. The shower has decent water pressure, which — let’s be real — can be hit or miss in London hotels. Storage space is thoughtfully designed too, with enough hanging space and a safe that’s actually big enough for a laptop. The windows open properly for fresh air, though the double glazing keeps street noise to a minimum.

Breakfast Worth Getting Up For

The buffet breakfast is where this place really shines, actually. It’s not just the usual sad continental spread — they’ve got proper English breakfast items alongside lighter options like yogurt and fresh fruit. The coffee is surprisingly good (I’m picky about this), and they keep everything well-stocked even during busy morning rushes. What I appreciate is that the breakfast area doesn’t feel cramped, so you’re not fighting for a table or bumping elbows with other guests.

Why Guests Love It

This hotel gets the fundamentals right without any unnecessary fuss. The location gives you easy access to both the City and East London’s creative scene, while the building itself provides a proper retreat from London’s intensity. Staff remember your name after a day or two, and there’s reliable WiFi throughout — small things that make a real difference when you’re traveling. Couples seem to particularly love it here, probably because you get that perfect balance of being close to everything while having a peaceful base to return to each evening.

To book hotel in London for festive lights, travelers reserve West End suites glowing above cobbled lanes.

Hampton By Hilton London City Accommodations

AccommodationDetails
King Room1 extra-large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
Queen Room1 large double bed for 2 adults, 1 child
Queen Room – Mobility Access1 large double bed for 2 adults, 1 child
Queen Family Room1 large double bed for 4 adults, 3 children
Queen Room with Sofa Bed1 sofa bed and 1 large double bed for 3 adults, 2 children
Twin Room2 single beds for 2 adults, 1 child
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Reviews of Hampton By Hilton London City

  • Nazeer from United Arab Emirates (9/10)

    Great comfortable rooms and bedding
    Pleasant stay
    Good breakfast

  • Tea from Croatia (8/10)

    Comfortable and convenient

  • Michael from Malta (8/10)

    good but if youchange itbebetter

  • Mohamed from Slovenia (7/10)

    Location is good

  • Jule from United Kingdom (9/10)

    Helpful staff, Dhaval was so kind and understanding. Amazing location, would stay here again 😃

  • Michaela from Czech Republic (8/10)

    excellent location, good breakfast

  • Mandy from Malta (9/10)

    Property is very well kept and facilities are excellent. Staff is also very nice and helpful. Upon arrival we were greeted by one of the staff members called mr Kosuke which was very nice and helpful.

  • Alexios from Greece (9/10)

    Modern room with ample space. Very comfortable beds. Bathroom accessories. Breakfast was adequate for the hotel level. In general everything was as expected. Extra plus the experience of the quite interesting surrounding neighborhood. If visiting London through Stansted airport it has good connection from Liverpool Street station.

  • Elina from Latvia (7/10)

    The hotel has many great aspects: the breakfast was very good with plenty of options, the staff were incredibly friendly and welcoming, and the entire property was clean and modern. I also really appreciated the well-equipped gym, which was a nice bonus during the stay.

  • Ákos from Hungary (9/10)

    Cleanliness, location, friendly staff

Surroundings

What’s nearby:

  • Enpa A: 1 km
  • Sky Garden: 1.5 km
  • Heron Tower: 1 km
  • The Gherkin: 1.1 km
  • Tower Bridge: 1.7 km
  • Altab Ali Park: 300 m
  • Tower of London: 1.6 km
  • Muslim Charity Run: 350 m
  • Finsbury Circus Gardens: 1.4 km
  • Monument to the Great Fire of London: 1.8 km

Restaurants & cafes:

  • Restaurant Smoke Grill: 150 m
  • Restaurant Arte D’Italia: 200 m
  • Restaurant Band of Burgers: 150 m

Top attractions:

  • Big Ben: 5 km
  • London Bridge: 2 km
  • Victoria Park: 3.8 km
  • British Museum: 4.7 km
  • Somerset House: 4 km
  • St James’s Park: 5 km
  • Banqueting House: 4.8 km
  • Trafalgar Square: 4.7 km
  • Piccadilly Circus: 5 km
  • Churchill War Rooms: 5 km

Natural beauty:

  • Forest Bush Wood: 10 km
  • Lake Surrey Water: 4.7 km

Ski lifts:

  • Brentwood Park Lift: 39 km
  • Sandown Ski Centre Lift: 33 km

Public transport:

  • Metro Aldgate: 800 m
  • Metro Aldgate East: 350 m
  • Train Tower Gateway: 1.2 km
  • Bus Victoria Coach Station: 7 km
  • Train Shoreditch High Street: 1 km

Closest airports:

  • London City Airport: 9 km
  • London Gatwick Airport: 48 km
  • London Heathrow Airport: 28 km

Facilities

General:

  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms

Bathroom:

  • Free toiletries
  • Hairdryer

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Live sport events (broadcast)

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Snack bar
  • Tea/Coffee maker

Languages spoken:

  • English
  • Estonian
  • French
  • Hindi
  • Hungarian
  • Italian
  • Kannada
  • Malayalam
  • Polish
  • Romanian
  • Russian
  • Tamil
  • Thai

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre

Great for your stay:

  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Live sport events (broadcast)
  • Luggage storage
  • Lockers
  • Laundry
  • Lift
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House Rules at Hampton By Hilton London City

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

9.0

Location:

8.4

Free WiFi:

8.9

Facilities:

8.7

Cleanliness:

9.0

Value for money:

8.0