Aldwych, Westminster Borough, London, WC2B 4DD, United Kingdom
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The Waldorf Hilton Overview

Honestly, The Waldorf Hilton caught me off guard – and I mean that in the best way possible. You know how some hotels try so hard to be grand that they end up feeling stuffy? This place actually pulls it off. Walking into that lobby feels like stepping into an Edwardian gentleman’s club, all rich wood paneling and marble columns, but somehow it doesn’t make you feel underdressed if you’re rolling up in jeans after a long flight.

The location is what really sold me though. I mean, you’re literally on Aldwych – which, if you’re not familiar with London, is this curved street that connects the Strand to Kingsway. It’s one of those spots where you can walk to Covent Garden in about three minutes (seriously, I timed it), but you’re far enough from the tourist chaos that you won’t hear street performers at midnight. The Royal Opera House is right there, Somerset House is a stone’s throw away, and you can actually get to both the West End and the City without wanting to tear your hair out on the Tube. Plus – and this is huge for London – there’s decent parking nearby at the NCP on Drury Lane, though honestly, you won’t need a car here.

What I really appreciated were the little things that make a difference when you’re actually staying somewhere, not just passing through. The rooms have proper thick curtains (you’ll thank me when you’re dealing with those brutal 5 AM summer sunrises), and the air conditioning actually works – which isn’t a given in London hotels, trust me. The Wi-Fi is solid throughout the building, even in the lobby areas where you might want to camp out with your laptop. I spent a fair bit of time in their Palm Court, which has this gorgeous glass ceiling that makes afternoon tea feel pretty special, even if you’re just grabbing coffee and checking emails. The staff genuinely seems to know the neighborhood too – they pointed me toward a fantastic little pub on Kemble Street that I never would have found otherwise.

Look, it’s not perfect – the elevators are a bit slow during busy periods, and some of the rooms facing Aldwych can get traffic noise (though it’s more of a gentle hum than anything jarring). The 7.8 rating feels about right to me. It’s not trying to be the Savoy, but it’s got character and substance that a lot of chain hotels miss. If you want to feel like you’re staying somewhere with history but don’t want to sacrifice modern comforts, this hits that sweet spot. Just book early if you’re coming during theatre season – the Opera House crowd knows a good thing when they see it.

The Waldorf Hilton Accommodations

AccommodationDetails
Queen Room1 large double bed for 2 adults, 1 child
Twin Room2 single beds for 2 adults, 1 child
Junior King Suite – Lounge Access1 extra-large double bed for 3 adults, 2 children
Executive King Room – Lounge Access1 extra-large double bed for 2 adults, 1 child
Deluxe Queen Room1 large double bed for 2 adults, 1 child
Hilton Executive Suite with Lounge Access1 extra-large double bed for 4 adults, 3 children
Deluxe Twin Room2 single beds for 2 adults, 1 child
Superior Queen Room1 large double bed for 2 adults, 1 child
Double Double Room2 large double beds for 4 adults, 3 children
King Suite with Lounge Access1 extra-large double bed for 4 adults, 3 children
Two-Bedroom Suite with Lounge2 single beds for 8 adults, 4 children
Two-Bedroom Family Suite with Lounge Areafor 6 adults, 4 children
Deluxe Queen Room1 large double bed for 2 adults, 1 child
Executive King Room with Christmas Shopping Experience1 extra-large double bed for 2 adults, 1 child
Waldorf Wonderland Family Suitefor 4 adults, 3 children
One-Bedroom King Suite – Shopping Break1 extra-large double bed for 2 adults, 1 child
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Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness centre

Activities:

  • Live music/performance
  • Themed dinner nights
  • Walking tours

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Restaurant
  • Fitness centre
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Live music/performance
  • Luggage storage
  • Laundry
  • Lift
Image 5 of The Waldorf Hilton
Image 6 of The Waldorf Hilton

House Rules at The Waldorf Hilton

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.6

Location:

9.5

Facilities:

8.1

Cleanliness:

8.5

Value for money:

7.1