35 St James’s Place, Westminster Borough, London, SW1A 1NY, United Kingdom
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Hotel Description

You know those hotels that feel like they’ve been keeping secrets for decades? That’s Dukes London. Tucked away on St James’s Place – and I mean really tucked away, like you might walk past the entrance twice before spotting it – this place has that old-school London charm that actually delivers on the promise.

First thing that hits you is how quiet it gets once you step inside. I mean, you’re literally a two-minute walk from the chaos of Piccadilly, but somehow St James’s Place feels like this little pocket of calm that most tourists never stumble across. The staff here actually remember your name after day one, which honestly surprised me at a five-star place – usually the fancier they get, the more formal and distant things become. But there’s something refreshingly personal about Dukes. The bar downstairs is where Ian Fleming supposedly got inspired for James Bond’s martini preferences, and while that might be hotel marketing speak, the bartenders definitely know their way around gin (they’ll tell you all about their own distillery if you ask).

What really sold me on this place, though, were the little details you don’t expect. The elevators are these tiny, old-fashioned things that feel authentically period rather than deliberately designed to look vintage. Your room key still comes attached to an actual heavy brass fob – none of this plastic card nonsense. And the rooms themselves? Well, they’re not huge by modern standards, but everything feels deliberately chosen rather than ordered from some hotel supply catalog. The windows actually open (revolutionary concept, I know), and if you’re facing the courtyard, mornings are genuinely peaceful. Check-in was smooth even when I arrived way too early, and they sorted out luggage storage without any of that “we’ll see what we can do” hesitation you get at some places.

Location-wise, you’re basically in the sweet spot of London without realizing it until you start walking around. Green Park is right there when you need some space to breathe, St James’s Street has all those old-fashioned shops that feel like film sets, and you can cut through to Jermyn Street for proper shopping. The 8.3 rating makes sense to me – it’s not perfect (the WiFi can be patchy on higher floors, and parking is… well, it’s central London, so good luck with that), but there’s something genuinely special about staying somewhere that feels more like a well-kept London secret than a tourist destination. If you want that authentic “I’m staying in a proper London hotel” experience without the stuffiness that usually comes with it, Dukes gets it right.

Rooms

  • Double Room with 1 double bed for 1 adult
  • Superior Double Room with 1 large double bed for 2 adults
  • Junior Suite with 1 double bed for 2 adults
  • Deluxe Suite with 1 large double bed for 2 adults
  • Executive King Room with 1 large double bed for 2 adults
  • Deluxe Double Room with 1 large double bed for 2 adults
  • Suite with Balcony with 1 extra-large double bed and 2 sofa beds for 2 adults
  • Superior Twin Room with 2 single beds for 2 adults
  • Deluxe Twin Room with 2 single beds for 2 adults
  • Executive Twin Room with 2 single beds for 2 adults
  • Studio with 1 large double bed and 1 sofa bed for 3 adults
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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath

Outdoors:

  • Outdoor furniture
  • Terrace

Wellness:

  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Bulgarian
  • Greek
  • English
  • Spanish
  • French
  • Hungarian
  • Italian
  • Romanian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
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Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

9.1

Location:

9.7

Free WiFi:

8.7

Facilities:

8.2

Cleanliness:

9.0

Value for money:

7.5

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